The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Kathleen Ferrie

ICAT Partners with Silverline and Goes Live with Salesforce

Client News

Our client, ICAT, went live on Salesforce this week and shared their thoughts on the project in the follow press release.  Broomfield, CO: This week, ICAT streamlined business processes and increased visibility into customer needs by deploying the Salesforce Customer Relationship Management (CRM) solution with the expertise of Silverline, a Salesforce Platinum Cloud Alliance Partner. The customized Salesforce interface will allow ICAT to consistently deliver high levels of service and more tailored solutions to customers. ICAT has continued…
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Salesforce Lightning Components: RSVP

Lightning

In my last post, I talked about some great reasons on how you should use Salesforce Lightning Components. Our Foundry team has been hard at work on some awesome components and I’m excited to share one of my favorites with you. RSVP is a free Lightning component that allows users to register for events on any record page. RSVP does the hard work for you by keeping track of who registered for an event, the…
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Silverline Receives 2016 Informatica Cloud Partner of the Year Award

Silverline News

Silverline’s Eric Nelson, Anjella Crowe, Informatica’s Eddie So, and Astha Panchal at the awards ceremony Sunday night. Annual Awards Recognize Superior Partner Performance and Joint Customer Success NEW YORK, NY— January 18, 2017— Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, today announced that Informatica, the world’s No. 1 provider of data management solutions, has named Silverline as a winner in the 2016 Informatica Partner of the Year Awards. Specifically, Silverline won the Cloud Partner…
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4 Reasons You Should Use Salesforce Lightning Components

Lightning

Salesforce has made a huge investment into the new Lightning platform and we believe it represents innovative, next-generation opportunities for our clients. Lightning includes the Lightning Component Framework and some exciting tools for developers; using these technologies you can seamlessly customize and easily deploy new apps to mobile devices running Salesforce1. Why use Lightning Components? Lightning Components give you a client-server framework that accelerates development, as well as app performance, and is ideal for use…
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Happy Holidays from Silverline!

Silverline News

On behalf of the entire Silverline team, I want to thank our amazing clients and partners who helped make 2016 such an incredible year for us all. We wanted to wish everyone a happy holiday season in our own special way, so we took on the mannequin challenge! We had a blast making this video, and it includes some special milestones for us this year, so we hope you like it!   As shown in…
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Everything you need to know about Salesforce Commerce Cloud

Salesforce News

One of the two big announcements at Dreamforce ‘16 was Salesforce’s new digital commerce platform, Commerce Cloud. It’s a reinvented way to grow sales, providing predictive commerce with Salesforce Einstein across any touch point on one unified platform. Connect with customers across their preferred channel whether it’s social, mobile, physical, or digital. Salesforce was really selling the unified Platform at Dreamforce; it’s all about the customer journey, delivering 1-to-1 shopper experiences wherever your products are…
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A Milestone for Financial Services at Dreamforce

Financial Services

Dreamforce this year was a blast! The Financial Services industry has an incredible opportunity to advance with the innovation the Salesforce platform offers. I learned so much that I want to share with you especially how Financial Services is getting even smarter on the Salesforce platform. Einstein is Revolutionizing Financial Services Dreamforce talked a lot about the Age of the Customer. It’s not necessarily all about your top customers anymore, you need to give that…
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3 Reasons Why Your Business Needs Salesforce Einstein

Salesforce News

Einstein was, without a doubt, the hottest topic at Dreamforce this year. With all the acquisitions and money spent by Salesforce on this new artificial intelligence (AI) platform, I’m sure you are wondering how it’s going to help your business? As consumers, we’ve been using AI without even realizing it (for some of us). Google harnesses AI to autocomplete search queries, predicting what you are searching for with accuracy, while Facebook newsfeeds and Amazon product…
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Salesforce Finally Delivers On Einstein And Commerce Cloud

Silverline News

Gireesh Sonnad, CEO for Silverline, recently gave his thoughts on Salesforce’s Einstein and Commerce Cloud to CRN’s Joseph Tsidulko. You can read the full article ‘Salesforce Finally Delivers On Einstein And Commerce Cloud’ on the CRN website. Salesforce shined a spotlight Thursday on the two hottest products at Dreamforce 2016—the Commerce Cloud and the Einstein artificial intelligence platform. Those technologies empower Salesforce’s channel to enhance current customer deployments and enter new practice areas, partners told…
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Meet our newest addition: SilverlineCRM.com

Silverline News

I’m so excited to share Silverline’s new baby, our redesigned website with the world! Reading this, you might think I’m crazy (but I have two kids so I know from experience) that launching a website and having a new baby are a lot alike. Here’s 3 reasons why. First of all, it’s way more work than you think it’s going to be. Second, there is a certain amount of sleep deprivation involved; and third, you need…
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