The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Matt Gretczko

The Virtual Water Cooler

Healthcare

Busines colleagues talking around water cooler

Technology has a unique ability to replace the most classic items, even within the kitchen of your office. How many offices still maintain a standard coffee brewer? Not many I’m sure. It is not because the classic brewer (from entry level to gourmet) is inherently flawed; it’s because the Keurig and Nespresso’s of the world offer a compelling value statement. They have figured out how to completely transform a global, multi-billion dollar market through a unique delivery mechanism. The introduction of a pod based component to serve up tea, coffee, hot chocolate or a variety of other refreshments in an extremely short timeframe is not only more efficient, but offers tremendous flexibility in flavor options.

Silverline Helps Launch the First Salesforce Healthcare User Group

Healthcare

We are proud to announce Silverline is the official sponsor of the Salesforce Healthcare User Group! The group will kick off its inaugural meeting on August 21st click here to register to attend the event.

The purpose of the group is to facilitate collaboration and empower members of the Salesforce Healthcare Community. Future meetings will cover a variety of issues, including:

  • Implementation of portals and social intranets
  • Clinical provider scheduling
  • Health information networks
  • Online/offline assessments and forms
  • Integration to/from legacy data sources
  • Mobile apps
  • Quality and outcomes reporting
  • Wellness programs
  • Patient and provider customer service tools
  • And much more!

HOW TECHNOLOGY COULD SOLVE VA HEALTHCARE ISSUES

Healthcare

 

Every news channel is covering the issues that were revealed at the VA – boil it all down, there appears to have been secret “wait-lists” that masked the amount of time Vets waited to receive care so that the numbers looked better. This has potentially led to deaths, misdiagnoses, and also truly ineffective care coordination. Terrible.

Technology Makes You Soft

Healthcare

Subway in New York

You hear all sorts of concerning and sometimes even philosophical things on the NYC Subway system. I was recently taking the D for a nice trip to Sylvia’s in Harlem for Fried Chicken and BBQ when I overheard the following emphatic statement:

“Technology makes you soft!”

Healthcare Companies are now Technology Companies – Really.

Healthcare

Healthcare Technology

In order to maintain a competitive advantage in the constantly evolving healthcare market, many organizations are investing in technology platforms that give them scalability to offer better tools, apps, and services. Even more intriguing is that these same organizations are diversifying their business model to offer up these services to other healthcare organizations and non-customers/patients.

Leverage the Cloud for Unique, Impactful Solutions in Healthcare

Healthcare

Healthcare Cloud

According to an article on CIO.com entitled “Healthcare finally warming to the Cloud”, which references Imprivata’s 2013 Desktop Virtualization Trends in Healthcare Report, it notates that only 30% of respondents were using the cloud. That’s a 21% increase over the prior year, but that still leaves 70% of healthcare organizations floating beneath the cloud, mainly due to lagging fear or uncertainty. This is changing.

Whatsapp-ening in the Social World of Healthcare

Healthcare

Whats Happening

$2 billion dollars. That’s what Facebook paid for Whatsapp a few weeks back. I am personally tired of reading articles that open with “Facebook pays $2 billion for a company you probably never heard of”. This is so far from the truth. I was using Whatsapp way before they started charging $.99!

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