The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Analytics Cloud Articles

Asset Management Pipeline Explorer

Analytics Cloud

Are you an Asset Manager who wants more from your CRM?  Are you having trouble getting a clear picture of everything going on with potential business? Seeking and obtaining new business from new clients has its challenges. There is an added challenge when it comes to existing clients. Understanding what is going on with business in flight helps asset managers, executives, and decision-makers obtain more business. These insights can influence whether to involve specialists or…
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Better Patient Case Analysis

Analytics Cloud

Are you a healthcare provider, facility admin or run a healthcare call center?  Do you feel overwhelmed by the tremendous amount of patient and case data? Having a grasp on how many patients you provide care for at a given time can be a challenge.  Budgeting for more providers, more supplies, and more resources is another difficulty. Knowing everything about your patients and cases will give you a better strategy to increase the quality of…
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Fast Track Your Wave Dashboard Development

Analytics Cloud

When you are building dashboards in any BI or Analytics tool, the design of the dashboard is usually a challenge that has to be solved each and every time. While each dashboard’s needs are different, I thought it would be great to always start off with a design that can help with telling the story of the data elements and metrics to be showcased. With Salesforce Wave Analytics, you can easily use a pre-built template to…
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19 Reasons Why Asset Managers will love Wave Analytics

Analytics Cloud

If you have an Asset Management Salesforce solution, wouldn’t you love to be able to track financial adviser performance? Monitor and see trends in sales flows? Slice and dice your AUM? Have a better way to help identify and service intermediaries? With Salesforce Wave Analytics, you can get all of that plus more. Here’s how: Explore data by Offices (Accounts) The above dashboard gives you real time insight into: How many offices do we work with? How much do those offices…
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Salesforce Wave Analytics for Education – Review Classroom Performance

Analytics Cloud

New York City has the largest school system in the United States, with over 1.1 million students enrolled. Teachers collect tons of data every single day (reading levels, math performance, language acquisition, attendance, parent communication, who receives free breakfast and where students go after school are just a few). New York City and its teachers are hindered by a lack of systems. Teachers find themselves inputting all of this data into several different recording tools…
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Salesforce Wave Analytics for Personal Fitness Metrics

Analytics Cloud

Salesforce Wave Analytics requires just two things to provide valuable insights. 1) Data 2) A reason to analyze the data. Data: Over several years of hitting the gym, I have changed up my workout routine in an effort to improve my appearance and strength. At times, I can see great results; other times, not so much. The best advice I can give to those looking to reach their fitness goal is to log your workouts.…
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How to Enable and Access Salesforce Analytics Cloud for the First Time

Analytics Cloud

If you just got Salesforce Analytics Cloud (Wave) provisioned for your org and attempt to find it, you will not be able to right away. You can’t even find it as an app. What could be going on here? You are sure it was installed. Fret not, this quick guide will you show you how to make Wave Accessible. First, go to Setup -> Manage Users -> Click on the Target user. In my case it is…
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Success with Wave: the Salesforce Analytics Cloud

Analytics Cloud

A company that sees the value in a CRM system but not in Analytics is going to struggle to see any real value at all. Not seeing value in your investment is like running a business blindly. A good CRM system has high user adoption, is configured to scale as the business grows and changes, and is easy to use. However, a great CRM system is one that does the aforementioned but can also provide insights, metrics, trends,…
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Gain Valuable Insights with Salesforce Wave and the Usage Metrics Pilot

Analytics Cloud

The usage metrics pilot announced by Salesforce in April of 2014 is a fire hose of data about the usage of the app in question. In our experience, the addition of Salesforce Wave to the mix greatly increases the utility of the data. The Wave analytics platform allows you to quickly analyze large datasets to glean incisive insights. We decided to use our popular app, CalendarAnything, to test usage metrics and Wave. Usage metrics for CalendarAnything make…
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Salesforce Analytics Cloud: Ride the Wave with Silverline

Analytics Cloud

Ever since Salesforce’s announcement of their new product Salesforce Analytics Cloud, also called Wave, at Dreamforce ’14, I have been eager to start using the elegant analytics application. After attending the Brown Belt Analytics Cloud training hosted by Salesforce, I finally got my hands on a Wave Org. The first thing I wanted to do with Salesforce Analytics Cloud was test out one of its main features: near instant processing of massive datasets. With this…
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