The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Tools Articles

Planning Your Data Governance Strategy

Help & Training

When we engage with new clients that are considering rolling out Salesforce for their users, we field tons of questions related to data. It’s one of the top concerns of users and executives alike – and it should be! It’s one of the most important aspects of planning for your implementation. When your users and management teams can rely on the quality and accuracy of data in Salesforce, it gives them the confidence they need to…
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3 Reasons to Improve Your Productivity With SalesforceIQ

Tools

Alleviate stress from your day-to-day business operations by letting SalesforceIQ do the work for you. It automatically manages the details of your customer and prospect interaction. SalesforceIQ collects the information automatically logged from emails, calendar, marketing automation systems, and many other data sources. SalesforceIQ comes in two solutions: Inbox for Salesforce and Small Business CRM. SalesforceIQ for Inbox is a simple integration for your existing Salesforce org. The Small Business CRM solution is a quick…
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How-to Use ReactJS and Redux in Salesforce

Help & Training

Silverline has seen an influx of projects where clients require a strong custom mobile presence. This has led us to start looking at new web technologies and programming languages to achieve this. One language that has stood out to our team is ReactJS. ReactJS is a language developed by Facebook that helps with creating and maintaining HTML views in JavaScript (The “V” in MVC as they describe it). This allows a more modular design while…
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Create Robust Salesforce Calendars with CalendarAnything

Silverline Apps

CalendarAnything is the #1 calendar app on the AppExchange. It allows users to create robust Salesforce calendars from any standard or custom Salesforce object. CalendarAnything’s customizable design makes it a great fit for a variety of uses cases. The app’s intuitive approach to viewing date-oriented information increases user efficiency. It eliminates the need for external calendars and planning documents and increases overall Salesforce adoption. With CalendarAnything, users have one central location to track schedules, opportunities, projects,…
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How to Use CalendarAnything & Riva to Sync Robust Salesforce Calendars

Help & Training

According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration can help. CalendarAnything is the most customizable calendar app for Salesforce. The app, available for download on the AppExchange, allows users…
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6 Tools to Help you be Ridiculously Efficient in Salesforce

Help & Training

Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and then finding what you need in the setup menu every time you need to do something, then this tool is…
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The Pros and Cons of SSO with Salesforce Identity Connect

Help & Training

What is Salesforce Identity Connect? Salesforce Identity Connect is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Once installed, Salesforce users and Active Directory users can be synchronized, and steps can be taken to simplify or eliminate the Salesforce login process without compromising security. Pro: User Administration in Salesforce Reduced or Eliminated Once Identity Connect is setup you can create a user in Active Directory and assign it to…
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Gain Valuable Insights with Salesforce Wave and the Usage Metrics Pilot

Analytics Cloud

The usage metrics pilot announced by Salesforce in April of 2014 is a fire hose of data about the usage of the app in question. In our experience, the addition of Salesforce Wave to the mix greatly increases the utility of the data. The Wave analytics platform allows you to quickly analyze large datasets to glean incisive insights. We decided to use our popular app, CalendarAnything, to test usage metrics and Wave. Usage metrics for CalendarAnything make…
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CalendarAnything: Application Overview & Winter '15 Features

Silverline Apps

CalendarAnything is an incredibly powerful, easy-to-use calendar app for Salesforce. With numerous customization options, CalendarAnything fits a variety of business needs. Our team is dedicated to helping our 85,000 customers utilize CalendarAnything. Click the video above to watch me demo CalendarAnything, including a deep dive into various use cases and customization options. Webinar highlights can be found at the following times: 2:00 Installation Overview 4:45 How to Edit Records 7:10 Changing Calendar Settings 10:40 Types of Calendar Views…
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CalendarAnything Success Story: Hopeworks N' Camden

Silverline Apps

CalendarAnything helps Hopeworks N’ Camden continue their mission to educate and empower today’s youth with the Salesforce Platform. Hopeworks ‘N Camden is a not-for-profit organization that uses education, technology, and entrepreneurship to partner with young men and women as they identify and earn a sustainable future. The Hopeworks program provides these young people, known as Hopeworks “trainees,” technology training. The trainees then put their skills to use in one of Hopeworks three business departments: salesforce.com…
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