Banks & Credit Unions Solutions

“We understand that banks and credit unions want to deepen relationships, improve customer/member experience, enhance profitability and adapt to a dynamic regulatory environment. As your strategic partner, we are here to ensure your success.”

Pam Hannett

Banking Practice Director

Meet Pam
 

Unparalleled Relationship Experience

Change the way you interact with customers and members.

Aggregate data from multiple disparate systems into a single 360 degree view of their relationship. Silverline’s solutions centralize financials, interactions, and suggestions to deepen relationships.

Integrate Core Systems

A complete view of a customer/member, their household, financial accounts, and key transactions.

Support Internal Sales Processes

Improve sales management practices with activity management and lead to fulfillment modeling.

Eliminate Inefficiencies

Optimize manual processes and eliminate spreadsheet tracking systems.

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Banking on agile methodology

“Since starting to use the Agile methodology, we have found that we are active participants in the development process, and are able to have a significant impact on getting the desired outcome. As a result of this delivery, we have seen success with stakeholder adoption company-wide,” said Landon Ewers, Chief Information Officer at Amalgamated Bank.

Learn more on our blog

Retail Banking

Streamline business processes to supercharge your frontline staff and provide the highest level of customer satisfaction possible with insight into customer history and activity.

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Member Services

Your members rely on you to anticipate their current and future financial needs, gain insight into your member’s journey and be one step ahead to ensure you stay top of mind.

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