MuleSoft Consulting Services
Connect your data and build a scalable integration strategy.
The average organization uses 88 applications, with larger organizations using an average of 175 applications.
That gets unwieldy, fast.
For companies trying to deliver a seamless customer experience, working with so many different systems creates disjointed, distributed customer data. Employees interacting with customers often have to jump from system to system to access the data they need, or simply lack access to it at all. It’s impossible to create a customer-centric experience without the right data in place.
What organizations need is a way to easily and quickly connect these various systems. They also need a scalable strategy so that they can easily build new integrations as new systems are added to and subtracted from their tech stack.
Enter MuleSoft.
Benefits of MuleSoft for your organization
Silverline’s MuleSoft solutions help organizations improve their agility and increase solution discovery and reuse — all while lowering their overall total cost of ownership of their integration and data landscape.
Deliver a better customer experience
Deliver connected, powerful experiences that help you improve customer satisfaction and increase revenue.
Integrate your various data sources to create a complete view of your customer and understand the whole customer journey.
Accelerate delivery time
Use MuleSoft’s existing connectors and accelerators to easily integrate your existing solutions.
Create reusable assets and allow for parallel workstreams, freeing up developer time and increasing value.
Build a scalable integration strategy
Think long-term when building your integration strategy. Move from a point-to-point integration strategy to an API-led approach, giving you more flexibility and ownership.
Reduce the barrier for developing future integrations. Future-proof your architecture and give yourself the ability to swap or augment systems.
Why choose Silverline?
We’re a top MuleSoft strategic industry partner. Our deep understanding of industry business processes combined with our knowledge of Salesforce and data best practices ensures you will have a leg up on your competition — delivering the experiences your customers expect with reliable, compliant, and secure data.
We partner with you to:
- Connect your critical ancillary systems to other applications
- Launch fast and flexible digital experiences
- Future proof your architecture with reusable APIs on top of your backend systems
- Adhere to rigorous data compliance and security demands with 3 layers of APIs for additional control
- Gain actionable visibility with detailed insights, down to transactions
- Establish a Center for Enablement (C4E) and internally evangelize your solutions
MuleSoft Composer: A no-code integration tool anyone can use
In addition to helping your business with MuleSoft AnyPoint Platform, Silverline can help you with MuleSoft Composer. MuleSoft Composer is a no-code integration tool that makes it easy for anyone to build integrations using point-and-click Composer Flows. For businesses with relatively simple integration needs or few IT resources to pull on, Composer can be a great fit.
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Industry Specialization: 10+ years of experience in healthcare and financial services
With Silverline’s industry focus in financial services and healthcare, we have helped countless organizations connect their data and build a long-term data strategy to transform their customer experience.
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Building a better patient experience for healthcare
In order to deliver a stellar patient experience, healthcare organizations have a need to connect a variety of systems, from EHRs to practice management systems, to LIM systems, ERPs, medical devices, and more.
With an interoperable solution, healthcare organizations can move to a cohesive, patient-centric approach, helping them increase patient satisfaction, prevent errors, improve care coordination, and improve health outcomes.
Silverline leverages MuleSoft to help healthcare organizations connect EHR and other platforms with Salesforce.
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A complete customer profile for financial services
Financial services organizations often rely on a number of systems, from LOS and core banking systems for banks and credit unions, to PAS and AMS systems for insurance firms, to third-party market data sources for capital markets organizations.
With the right data connected, these companies can build a true customer 360 profile, helping them upsell across lines of business, discover new sales opportunities, and deliver a better prospect and customer experience.
Silverline leverages MuleSoft to help financial services organizations connect various systems with Salesforce.
Moving to the Modern Age: Global Bank Undergoes a Digital Transformation
It’s impossible to innovate without a holistic view of the customer journey. This top-tier global bank struggled to deliver the experience they knew their partners, prospects, and customers deserved. Silverline helped the firm identify their primary pain points and vision, creating a roadmap that included an API-led integration strategy using MuleSoft. Ultimately, the client gained a real-time integration between Salesforce, Financial Services Cloud, nCino, and their FIS Core, allowing them to innovate with speed and have a 360-degree view of all customer actions in real-time.
Read the full story
Companies need to unlock back-end data for rapid development and innovation while enhancing governance and security. The API-led connectivity approach powered by MuleSoft is the best option for today’s data and integration challenges.ERIC NELSON Platform Practice Director, Silverline
