Who: Kori Deitz
Position: Operations Associate
Start Date: August 3, 2015
Fun Fact: I’m half Catholic and half Jewish but went to a Catholic high school.
Describe your position at Silverline.
I am currently the Operations Associate. Originally, I joined Silverline as an Operations Assistant, but this new position has taken me away from the front desk and allows me to do more general operations support and help with all departments of the operations team.
What does your average day look like?
My days vary so much, there really is no one average day. Some days I’m more focused on office maintenance, others I’m working on accounts receivable or making sure Super Days are going smoothly. It really depends on what is going on that day and is always different.
How did you find out about Silverline and your position?
I had just graduated college and was working a retail job while looking for something more permanent. My best friend from high school was on a train home and sat down next to Katrina Lent who is the Operations Manager at Silverline. They started talking and Katrina mentioned the company and the position, and my friend mentioned me and that I was looking for a job. She put me in touch with Katrina, and I was hired at the end of the next week.
What motivates you?
What really motivates me are the little things. People come to me with simple favors, and they are just so grateful for my help.
What do you like most about your work?
I like that my work is not the same every day. I knew when I graduated college that I didn’t want to sit at a desk all day, doing the same things every day, and my job is never the same. I love that different things happen every day and it never gets boring.
What are some challenges you face at work?
Things happen really unexpectedly that you can never plan for, and it can be hard not knowing what might happen. It’s also exciting because you know work will never be boring, but it can be challenging having to react to unexpected issues.
How would you describe the work environment at Silverline?
I think the work environment is great. Every employee here is willing to help with whatever you need. Knowing that you can ask anyone for help and that no one will judge you for not knowing an answer is amazing. Everyone is so willing to help each other and share their knowledge.
What do you think makes Silverline a successful company?
Everyone is genuinely good at what they do, and always willing to get better, striving to be the best they can be and constantly improving. That attitude, from the top down, makes SIlverline successful.
What have you learned since you began working at Silverline?
I’ve learned a lot since I began working here. I had never heard of Salesforce before I started at Silverline, and the amazing things people do at Silverline still surprises me. I’ve learned so much about my own position and the company as a whole.
What is your favorite perk?
I love the smaller things like the food, and the option to go sit in a comfortable chair instead of at my desk. I also really like the unlimited vacation, even if I don’t take a lot of vacation it’s nice knowing that the option is there.
What is your favorite memory at Silverline?
I have a few favorite memories. My first, outside of work experience with Silverline, was the camping trip. I had never been camping, and everyone was so welcoming and excited that I was going on the trip. I also loved the holiday party and the Silverline Summit, because having fun with everyone and seeing all of the remote employees who I don’t get to see often was so awesome, and those were both events I’ll never forget.
What do you hope to accomplish in your future at Silverline?
I don’t know ultimately where I want my career to end up, so I just want to spend my time at Silverline learning as much as I possibly can.
If you had a friend who was thinking about working at Silverline, and they asked for your advice, what would you tell them?
I would tell them to definitely go for it, even if there isn’t currently a position open it would be worth it to send in their resume because they will always keep you in mind. The company is an amazing place to work, each person is friendly and helpful. I can’t imagine a better first job, and I’m really grateful to be here, so I would definitely recommend that anyone apply to work here.
Interested in a career at Silverline? Check out our Careers Page for open positions!