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A Day in the Life: Raven Tiem

A Day in the Life

Job Title: Associate Business Analyst
Start Date:  July 2018
Fun Fact:  I’ve moved to four different states over the past three years.

What is your position at Silverline and what do you do?

I’m an Associate Business Analyst in the client services field and just graduated as a member of the Silverline Academy!

What does your average day look like?

I try to knock out any billable work first and then do more Silverline Academy-based learning like Salesforce Trailheads. Lastly, I always put aside a couple hours a day to study for my next Salesforce certification.

How did you find out about Silverline and your current position?

I have a bad habit of applying for jobs that I’m not qualified for. I applied for the Silverline Solutions Architect role and got recommended to do the Silverline Academy instead!

What motivates you at work?

Always trying to get better and do better than the previous day.

What do you like most about your work?

The variety of our clients are very different and it is amazing how Silverline can help so many people in a wide range of industries and sub-industries.

What are some challenges you face?

Navigating the Salesforce learning Trailheads and being my own worst enemy. I always put a lot of pressure on myself to do the best.

What new things have you learned since you began working at Silverline?

So much! I have learned a lot about managing my time, how to perform under an immense amount of pressure, and Salesforce.

What do you think makes Silverline a successful company?

The office culture aligns with the values of the company. There is no disconnect with what we are trying to do and how we want to accomplish it.

What is your favorite perk?

Definitely the unlimited PTO and free yoga classes in the office!

What is your favorite memory?

I recently went axe throwing with my coworkers and I love trying all the vegan food in the city!

What do you hope for your future at Silverline?

I want to make sure I can contribute positively to the culture and help drive Silverline to reach our end goals.

If you had a friend who was thinking about working for Silverline, what advice would you give them?

Apply and take your Salesforce administrative exam.

Interested in working with an amazing team? We’re hiring! Check out our Careers page to learn more and for current openings. Be sure to check us out on Glassdoor and LinkedIn too.

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