The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Angela Maschio

The Power of Fresh Perspective in Salesforce Education

Around the Office

Silverline has a tremendous emphasis on continuous learning and helping others, so it’s no surprise that employees are very active in giving back when it comes to the Salesforce ecosystem. Silverliners demonstrated these values in a recent volunteering opportunity with COOP, an organization that enables recent college graduates to learn more digital skills and pursue digital jobs. Salesforce became involved with COOP to introduce these new graduates to Salesforce and begin a learning process with…
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The Greater Significance of Dreamforce Global Gathering 2018

Events

Dreamforce Global Gathering 2018 hosted by Silverline   Recently, Silverline’s New York City office was host to the 2018 Dreamforce Global Gathering, an annual post-Dreamforce collaboration between the Admin, Developer, and Women in Tech User Groups in NY. “This gathering is essentially a get together to present the highlights that occurred at Dreamforce,” said Shawn Padua, a Salesforce Certified Admin at ConnectOne Bank and PepUp Tech alumni. The Silverline team and NYC User Groups worked with…
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A Little Goes A Long Way In Your CRM: Small CRM Updates Massively Impact Your Team’s Productivity & Effectiveness

Help & Training

A fully-functioning, perfect CRM is hard to obtain, and once a team accomplishes this glory, it can be hard to encourage more change or even continuous updates. To begin, finding someone with the wits and experience to overhaul your CRM can be costly, time-consuming, and daunting. Even once you find your CRM guru, it’s challenging to set goals, outline a plan, and develop criteria for your new system to live up to. Establishing a system…
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