The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Deanna Hughes

Ask a Consultant: We’re Missing Key Team Members for Our Salesforce Project. What Can We Do?

Advisory

Our Ask a Consultant series answers your questions about Salesforce projects. This blog tackles Salesforce talent and work bandwidth.

Getting to Grit and Grace Through Gratitude

Events

During the WITness Success Conference in Denver Colorado last week, attendees were presented with a powerful keynote delivered by the gritty and graceful Leah McGowen-Hare. Leah, who holds an MSEd and is a Senior Director at Salesforce, motivated and inspired a diverse roomful of nearly 200 professionals as she articulated the meaning and concepts of using gratitude to weave together the attributes of grit and grace. Ruth Bader Ginsburg, Malala Yousafzai, Serena Williams, Rosa Parks,…
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Choosing Silverline Navigator Over an In-House Specialist

Client Services

The real benefit of partnering with Silverline Navigator over an In-House Specialist is all about the numbers!  An In-House Specialist is just that…it is one person. A Navigator engagement gives you access to a full array of dedicated experts on an as-needed basis.  The second number comes into play with the total cost savings represented by the ala carte team that can be custom built to service the needs of the Navigator client vs. directly…
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Why Silverline Navigator is the Best Partnership

Client Services

The Silverline Navigator engagement offers our clients a strategic and proactive partnership. This is not a relationship that is established to provide only basic reactive support desk resources. Instead, it is an engagement driven by a tenured Client Services Manager and a customized team of Salesforce.com experts. The engagement is tailored specifically to the needs of each client. As such, each client team is uniquely different and can include any combination of experts including Solution…
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