The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Gean Martinez

Dreamforce 2019 Recap from an Integration Trailblazer

Dreamforce

I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced accelerators for Service and Commerce clouds. These accelerators are a set of integration templates, API specs, and best practices for integrating with these clouds. This should certainly help jump-start Service Cloud and Commerce Cloud projects…
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NYC MuleSoft Meetup Recap: Fostering Innovation through APIs

MuleSoft

On Thursday, October 17th, 2019, Silverline hosted the quarterly NYC MuleSoft Meetup at our headquarters. The night kicked off with two presentations and ended with some networking and noshes. First, I led a discussion on Fostering Innovation through APIs. After going through the usual intros and logistical information about the Meetup, I polled the audience for their take on how to foster innovation. The attendees responded with a solid list of the different ideas, which…
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8 Signs You Need a New Data and Integration Strategy

Data and Integrations

A data and integration project is only as successful as the strategy put into place before the project kick-off. Here are 8 signs you may need a new data and integration strategy for your current or future projects.

Data Technology and Strategy: Key Ingredients for Robust Solutions

Data and Integrations

Business users often misclassify integration and data requirements as a supporting mechanism for broader digital transformation goals. Businesses with the drive to innovate should understand these initiatives are more than just a supporting mechanism: they are a competitive advantage and can be a differentiator in their industry. Trailblazing organizations are coming to understand that a clear data strategy combined with the right technology is essential when it comes to the success of digital transformation. Putting…
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Asset Management Pipeline Explorer

Analytics Cloud

Are you an Asset Manager who wants more from your CRM?  Are you having trouble getting a clear picture of everything going on with potential business? Seeking and obtaining new business from new clients has its challenges. There is an added challenge when it comes to existing clients. Understanding what is going on with business in flight helps asset managers, executives, and decision-makers obtain more business. These insights can influence whether to involve specialists or…
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Better Patient Case Analysis

Analytics Cloud

Are you a healthcare provider, facility admin or run a healthcare call center?  Do you feel overwhelmed by the tremendous amount of patient and case data? Having a grasp on how many patients you provide care for at a given time can be a challenge.  Budgeting for more providers, more supplies, and more resources is another difficulty. Knowing everything about your patients and cases will give you a better strategy to increase the quality of…
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Fast Track Your Wave Dashboard Development

Analytics Cloud

When you are building dashboards in any BI or Analytics tool, the design of the dashboard is usually a challenge that has to be solved each and every time. While each dashboard’s needs are different, I thought it would be great to always start off with a design that can help with telling the story of the data elements and metrics to be showcased. With Salesforce Wave Analytics, you can easily use a pre-built template to…
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19 Reasons Why Asset Managers will love Wave Analytics

Analytics Cloud

If you have an Asset Management Salesforce solution, wouldn’t you love to be able to track financial adviser performance? Monitor and see trends in sales flows? Slice and dice your AUM? Have a better way to help identify and service intermediaries? With Salesforce Wave Analytics, you can get all of that plus more. Here’s how: Explore data by Offices (Accounts) The above dashboard gives you real time insight into: How many offices do we work with? How much do those offices…
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Salesforce Wave Analytics for Education – Review Classroom Performance

Analytics Cloud

New York City has the largest school system in the United States, with over 1.1 million students enrolled. Teachers collect tons of data every single day (reading levels, math performance, language acquisition, attendance, parent communication, who receives free breakfast and where students go after school are just a few). New York City and its teachers are hindered by a lack of systems. Teachers find themselves inputting all of this data into several different recording tools…
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Salesforce Wave Analytics for Personal Fitness Metrics

Analytics Cloud

Salesforce Wave Analytics requires just two things to provide valuable insights. 1) Data 2) A reason to analyze the data. Data: Over several years of hitting the gym, I have changed up my workout routine in an effort to improve my appearance and strength. At times, I can see great results; other times, not so much. The best advice I can give to those looking to reach their fitness goal is to log your workouts.…
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