The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Gean Martinez

Success with Wave: the Salesforce Analytics Cloud

Analytics Cloud

A company that sees the value in a CRM system but not in Analytics is going to struggle to see any real value at all. Not seeing value in your investment is like running a business blindly. A good CRM system has high user adoption, is configured to scale as the business grows and changes, and is easy to use. However, a great CRM system is one that does the aforementioned but can also provide insights, metrics, trends,…
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Integrate Increasing Data Sources with Lightning Connect

Lightning

In this world of increasing data sources; business users, managers, and executives want many data points from disparate data sources at their fingertips. This allows them to make smart, data-driven decisions. After many years of collecting data, companies end up with countless systems such as CRM, accounting, HR, and many more. Herein lies the challenge: How do you surface accounting data from system A and HR data from system B into Salesforce? Previously, this challenge has…
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What is Salesforce Lightning Connect?

Lightning

Salesforce Lightning Connect allows you to setup an external object (which is like an actual object in Salesforce, but is ReadOnly and cannot be used in reports, among other limitations) but the data is not stored in Salesforce. Instead, when a user views a list, related list, or detail page of records of that object; Salesforce Lightning Connect will make a real-time request to its related data source as it is configured. That data source must be provided…
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