The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Greg Nelson

10 Keys to Successful Digital Transformation: Human Centered


In any digital transformation, there are three key elements present: the people, the business, and the technology. Companies in every industry are searching for ways to leverage the newest technologies and transform their businesses. However, far too often we see companies that let digital and technology get in the way of what matters most:  the people. Not enough emphasis is put on optimizing the experience, processes, and technology for the people that will be using…
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