Tanner Mueller Expands Role, Leads Banking & Lending at Silverline
Reading time: 2 minutes
Mphasis Silverline announced today that Tanner Mueller, Senior Director, will take on an expanded role leading the Banking & Lending team. Mueller joined Mphasis Silverline in May 2022 and has been using his unique background in data, marketing, and technology to aid banking and lending organizations in better understanding their customers. In this leadership position,...
A Day in the Life: Gino Caprile
Reading time: 2 minutes
Position / Job Title: Director, Silverline Central America (SLCA) Start Date: May 2017 Tell us about your heritage: I’m proud to be Salvadoran. El Salvador, though a small country in Central America, boasts a rich tapestry of history and culture. We’re descendants of the Pipil people, a subgroup of the Nahua-speaking indigenous communities, and our...
Peoples Bank Leverages Salesforce and nCino to Evolve Technology with Rapid Growth
Reading time: 3 minutes
Peoples Bank started in 1910 in Northwest Indiana as a small community bank and has grown to an asset size of $2.1 billion. Headquartered in Munster, Indiana, Peoples Bank serves customers and communities across Northwest Indiana and Chicagoland with a wide range of consumer, business, and wealth management products. Lacking visibility across disparate systems Over...
Einstein GPT Empowers Enterprises with Trusted Generative AI
Reading time: 4 minutes
Trust and generative AI are often met with a skeptical reaction. Trust is lacking, and new Salesforce research found that 73% of employees believe generative AI introduces new security risks, and nearly 60% of those who plan to use the technology don’t know how to keep data secure. AI Cloud is Salesforce’s answer to enterprises...
7 Takeaways from the Salesforce Partner Ecosystem Equality Report
Reading time: 4 minutes
Silverline is proud to be among the 11,000 partners around the world that make up the Salesforce ecosystem. Partners not only deliver Salesforce success to clients but also collaborate with Salesforce to effect change across workforce development and entrepreneurship. Together, the ecosystem upskills and hires talent from underrepresented groups (URG) and invests in the growth...
How to Embark on a Successful Journey with Salesforce and nCino
Reading time: 4 minutes
Silverline’s Transcending CRM Podcast explores how the Salesforce ecosystem has impacted the careers of fellow Trailblazers and the businesses that have leveraged dynamic growth from the platform. A recent episode featured Julie Bonnema, VP, Digital Transformation Manager at Peoples Bank in Munster, Indiana. Headquartered in Munster, Indiana, Peoples Bank serves customers and communities across Northwest...
Driving More Value from Five Star Bank’s FSC Platform
Reading time: 3 minutes
Financial Institutions, Inc. (Nasdaq: FISI) is an innovative financial holding company with approximately $5.8 billion in assets offering banking, insurance, and wealth management products and services through a network of subsidiaries. Its Five Star Bank subsidiary provides consumer and commercial banking and lending services to individuals, municipalities, and businesses through its Western and Central New...
Managed Services: Addressing Agility
Reading time: 4 minutes
In this installment of our managed services series, we’re talking about the great unknown. With staff augmentation, platform and system integration, and post implementation already covered, we know that there are still questions about what to do when your company is ready to bring its Salesforce Org to the next level. Silverline’s flexible Managed Services...
Managed Services: What Happens After Go-Live
Reading time: 3 minutes
We’re continuing our coverage of common myths about managed services and providing you with all the info you need to take the next step to Salesforce success. Last time we learned that managed services is more than staff augmentation. It’s innovative solutions and scalable, ongoing support tailored specifically to teams in need. We also highlighted...
Managed Services: Going Beyond Staff Augmentation
Reading time: 3 minutes
Still thinking about managed services after our last post? You’re in luck! We know your full-time job consumes enough of your day, let alone trying to stay up to date with all of the requests coming from users, or staying on top of all the latest and greatest capabilities and improvements. You want more help...