The Silverline Blog
Industry insights, Salesforce news, and more
Life at Silverline
Silverline and Shift: United by Shared Values
Reading time: 3 minutes
A company’s values are the foundation on which their entire organization is built. These values provide direction and purpose that lead teams to success, and at Silverline, we know that our values help create rewarding experiences for our teams, our clients, and the world we live in. Last month, we acquired Shift CRM, the Toronto-based...
A Day in the Life
A Day in the Life: Matthew McCrea
Reading time: 2 minutes
Job Title: Director, Healthcare and Life Sciences Start Date: October 2020 Tell us a fun fact or something interesting about yourself?: I was born in the United Kingdom. What is your position at Silverline? Services Lead. What does your average day look like? My typical day starts the night before with a preview of the following...
Life at Silverline
Using Salesforce to Energize and Connect Remote Employees
Reading time: 3 minutes
It was March 2021, pandemic restrictions were lifting, and everyone at Silverline was feeling lockdown fatigue. We needed to get out of our chairs, away from Zoom, and back out into the world. When our People team reached out for ideas, the entire organization came together to create a fun and exciting wellness challenge, using...
A Day in the Life
A Day in the Life: Michael Shirrell
Reading time: 4 minutes
Job Title: Director of Financial Services Sales Architecture Start Date: June 2018 Tell us a fun fact or something interesting about yourself?: I average about 3,000 miles of running each year. I’ve run 23 marathons including 4 Boston Marathons in 2010, 2013, 2014, and 2019. The photo is me with LaShawn Merritt. I’m wearing his gold medal...
A Day in the Life
A Day in the Life: Gianfranco Leto
Reading time: 2 minutes
Job Title: Integration Specialist Start Date: October 2020 What is a fun fact or something interesting about yourself? I love to play piano. I’ve been playing since I was eight years old. What is your position at Silverline? I am an Integration Specialist. I previously worked in the Electric Utility industry as a MuleSoft Developer...
A Day in the Life
A Day in the Life: Eschel Hamel
Reading time: 2 minutes
Job Title: Solution Architect Start Date: January 2018 Tell us a fun fact or something interesting about yourself? I’ve been collecting and reading comics for 40 years. What does your average day look like? I typically have a few morning and afternoon meetings internally and with clients for ongoing managed services engagements and presales calls. ...
A Day in the Life
A Day In The Life: Rachel Brean
Reading time: 3 minutes
Job Title: Account Executive Start Date: July, 2019 What does your average day look like? Jumping from one Zoom video meeting to the next! My day is usually a mix of meetings between current clients and potential new clients, Silverliners, and Salesforce. I spend a lot of time building presentations to share how Silverline partners...
Life at Silverline
Offering Great Family Support During Covid-19
Reading time: 4 minutes
Parenting children on any given day can be a challenge. During the COVID-19 pandemic, many families have had to adapt to working from home while looking after (and attending to the many needs) of school-age children. This has certainly been my own experience as Director of Human Resources at Silverline, I’ve had to balance keeping...
Around the Office
Why Go Green for Earth Day… and Every Day?
Reading time: 5 minutes
It’s Earth Day! While it’s not exactly an easy time to celebrate the great outdoors in the great outdoors, it’s always the right time to recognize the needs and wonder of our planet. Now more than ever, many of us at Silverline are vigilant about doing our part for the environment in simple, consistent ways...
Around the Office
International Women’s Day 2020: Reflecting on Careers in Tech
Reading time: 8 minutes
Yesterday was International Women’s Day. To celebrate the intelligent women that help keep Silverline going strong, we asked for their advice and reflections on learning from the past, staying focused on present successes, and paving the way for future generations of women leaders. What is one thing you would tell your younger self about being...