The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
In this world of increasing data sources; business users, managers, and executives want many data points from disparate data sources at their fingertips. This allows them to make smart, data-driven decisions. After many years of collecting data, companies end up with countless systems such as CRM, accounting, HR, and many more. Herein lies the challenge: How...
Reading time: < 1 minute
Salesforce Lightning Connect allows you to setup an external object (which is like an actual object in Salesforce, but is ReadOnly and cannot be used in reports, among other limitations) but the data is not stored in Salesforce. Instead, when a user views a list, related list, or detail page of records of that object; Salesforce Lightning Connect...
Reading time: 3 minutes
September is here and with it the Salesforce Winter ‘16 Release. Here is a countdown of the top 5 favorite features: 5. The Sales Wave App Brings the Power of Wave to Sales Cloud Data (Generally Available) The Sales Wave App allows administrators to build Wave Charts and Dashboards using Sales Cloud data. Wave provides powerful...
Reading time: 3 minutes
Let me start by saying that this hack is not mine. Somewhere along the way I was provided with this solution when a client asked to have more than 10 fields in a Related List. Unfortunately I can not remember who exactly provided this solution so I cannot give credit where credit is due however...
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CalendarAnything is the #1 calendar app on the AppExchange. It allows users to create robust Salesforce calendars from any standard or custom Salesforce object. CalendarAnything’s customizable design makes it a great fit for a variety of uses cases. The app’s intuitive approach to viewing date-oriented information increases user efficiency. It eliminates the need for external...
Reading time: 2 minutes
Silverline is always ready to take on Salesforce projects that have never been done before. On a daily basis our team is challenged to solve customer problems that have never been solved before. It’s one of my favorite things about working at Silverline. Silverline recently had a client that wanted to migrate their Salesforce Attachments...
Reading time: 3 minutes
As the newest members of the Silverline Academy, we have dedicated our time to utilizing Salesforce Trailhead. These interactive learning paths allow individuals the opportunity to improve their skills and gain an understanding of the basic building blocks of the Salesforce1 Platform. From Beginner Admin trails to Intermediate Developer trails, these tutorials offer an exciting and motivating...
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According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration...
Reading time: 3 minutes
Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and...
Reading time: 2 minutes
May is here, and with it the Salesforce Summer ‘15 Release. Here is a countdown of my top 5 favorite features: 5. Merge, Rename, or Delete Topics in Communities Community Admins can now merge, delete, or rename topics in Communities. This allows admins to ensure that these conversations remain concise, clear, and easy to find as...