The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
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Clients now expect 24/7 access to important information in a secure, responsive, mobile-friendly online environment. To provide constant coverage, your firm doesn’t need an around the clock service team.
There is a better way to provide client information and generate collaboration between employees, customers, and advocates using Salesforce communities. So, what are some ways a Salesforce community can benefit your business?
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A recent study from Harvard Business Review reveals that attributes of top performing companies include: collaboration, honesty, innovation and agility. With the right intranet solution, you can strengthen these aspects of your business. Here are 4 things to consider when choosing an intranet platform:
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From sneakers to sandwich orders, we’re living in a world where anything can easily be customized to fit your wants and needs. The team at Silverline believes that business applications should be the same. That's why we built our social intranet app, The WaterCooler, with customization top of mind.
Everyday I help The WaterCooler customers design an intranet to fit their business needs. The app has a Widget Library that helps admins easily create content. One of my favorite widgets is the Embedded Content Widget. Just like the name says, it allows you to embed content directly in The WaterCooler interface. Here are my top picks for embedded content your employees will love:
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Virtually every business uses the Cloud in one way or another. Many companies are moving their entire business to the Cloud and are eager to learn more about the Cloud computing industry. Whether you’re already working in the Cloud or want to discover Cloud solutions that will improve the way you do business, Dreamforce 2014 is the place to be!
Dreamforce began in 2003 with 1,300 attendees and has flourished into the world’s largest technology conference with approximately 135,000 guests registered in 2013. Silverline had an amazing presence at Dreamforce 2013. Highlights include:
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Overwhelmed by the many license types that Salesforce.com offers? To help you understand the different options, we wanted to provide a summary of the license types available to you below:
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Overwhelmed by the number of clicks in your life? With Salesforce Navigator, a Chrome extension, you can easily access any page in Salesforce with your keyboard.
From standard areas, to set up, to objects without tabs, what you need is right at your fingertips. Developed by members of our Technical Team, the extension was created to make Silverline’s time spent on projects more efficient. Now, we’re sharing the tool with you! You can install the extension on the Chrome App Store.
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In 2009 the world felt a shift: the number of social networking users surpassed that of email users (Comscore, June 2011). Today, the opportunity for businesses to connect and learn about their customers through social outlets is greater than ever. As Angela Ahrendts, CEO at Burberry and Salesforce.com user affirms, ”You have to create a social enterprise today. You have to be totally connected with everyone who touches your brand. If you don’t do that, I don’t know what your business model is in five years.”