The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 3 minutes
Why Get Certified at Dreamforce You may be thinking that Dreamforce already means a packed schedule and that there are so many sessions to see, people to meet, and events to go to… so how is there time to take a certification exam? Fortunately, Salesforce has made it easy to do so at the event...
Reading time: 2 minutes
Dirty data has no place in any database. Incomplete, old, or duplicate records create inefficiency, a decline in productivity, and ultimately negatively affect ROI. But achieving and maintaining high-quality data requires careful planning, a robust process, and a good tool. Salesforce’s Duplicate Management is one step forward in preventing your CRM from accumulating duplicate records....
Reading time: 4 minutes
In his classic book, The Design of Everyday Things, Donald Norman, director of The Design Lab at the University of California, San Diego, presents the argument that any failed user experience is the fault of bad design, not the fault of the user. There was a time when I agreed with Donald Norman’s theory of...
Reading time: 4 minutes
Last month, Silverline sponsored MuleSoft CONNECT, a global integration conference. MuleSoft users, partners, customers, and thought leaders gathered over two days to participate in and facilitate inspiring keynotes, product highlights, breakout sessions, hands-on trainings, and more. Attendees learned to design, build, and manage integrations and APIs, and strategize on how to achieve their IT and...
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This summer, the NYC MuleSoft Meetup group met at the Salesforce Tower to focus on MuleSoft’s role in the Insurance space. Following a brief networking dinner of pizza and drinks, insightful presentations were delivered. Topics covered the caveats of implementing MuleSoft when your enterprise has complex requirements and structure, as well as how to inspire...
Reading time: 3 minutes
Growing up in a house of strong women, I always knew I could do whatever I set my mind to. My two older sisters and I were all STEM majors in college and grew up into successful members of the Women in Technology (WIT) community. I eventually graduated with a Bachelor of Science degree in...
Reading time: 4 minutes
Dreamforce 2019 is this November 19-22 in foggy San Francisco, CA. Chances are if you’re reading this — you’re going! And it’s your first time! Congratulations are in order. You’ve likely been inundated with lots of information about Dreamforce, or not nearly enough. We’d like to break it down for you and highlight what makes...
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Enterprise Resource Planning software (ERP) has long been the gold standard of workflow management in manufacturing firms — tracking resources such as cash, raw materials, and production capacity, along with the statuses of payroll and purchase orders and miscellaneous supply orders. Made of collected applications, ERP systems collect information from these various data points, storing...
Reading time: 4 minutes
As a UX designer, I’m always looking for points of reference, context, and analogy that will speak to my work. That’s why I keep a Zippo lighter on my desk. In my mind, the Zippo lighter is the epitome of good design and one of the best examples I know of pure UX genius. It...
Reading time: 3 minutes
Oh my! It’s the second day of Dreamforce and the jet lag, events, and walking around to all the booths have started to catch up with you! Where do I get coffee near Dreamforce?! Dreamforce is amazing… but it can also be exhausting. There is a lot to take in, people you need to meet,...