The Silverline Blog
Industry insights, Salesforce news, and more
Dreamforce
How-to Dreamforce: A first timer’s perspective on Salesforce’s massive tech conference!
Reading time: 3 minutes
My first day at Dreamforce was a little overwhelming. It was my first time experiencing the conference and I arrived the day before it started and there were already thousands of people out and about. I stood on the iconic lawn of Dreamforce, texting everyone I knew to see what they were doing as it...
Healthcare
Your Provider Roadmap to Success: Specialty Care Coordination
Reading time: 4 minutes
This is the fifth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate...
Salesforce News
Salesforce Launches New AppExchange
Reading time: 4 minutes
A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release...
Healthcare
Your Provider Roadmap to Success: Transitions in Care
Reading time: 4 minutes
This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate...
Help & Training
Top 12 Salesforce Winter Release ’18 Features
Reading time: 2 minutes
Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced in one click. The Einstein app analyzes best practice key performance indicators with Salesforce data and then recommends...
Healthcare
Your Provider Roadmap To Success: Ambulatory Care Coordination
Reading time: 3 minutes
This is the third in a series Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients...