The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
A company that sees the value in a CRM system but not in Analytics is going to struggle to see any real value at all. Not seeing value in your investment is like running a business blindly. A good CRM system has high user adoption, is configured to scale as the business grows and changes, and is easy...
Reading time: 2 minutes
For the past 3 years Silverliners and their families gather from all over for a weekend to bond and embrace the outdoors at the annual Silverline Camping Trip. This year, we held our trip at Stokes State Forest, in New Jersey. Despite having to postpone the trip due to Hurricane Joaquin, everyone who attended thought the trip...
Reading time: < 1 minute
You’ve heard so much about Lightning, but it’s so much more than a refreshed user interface. Lightning is a completely new Salesforce with 150+ new features, designed to maximize user productivity, complete with analytics and in-line intelligence that will drive transformation across your organization. But will any of your current configuration or custom development conflict...
Reading time: 2 minutes
In this world of increasing data sources; business users, managers, and executives want many data points from disparate data sources at their fingertips. This allows them to make smart, data-driven decisions. After many years of collecting data, companies end up with countless systems such as CRM, accounting, HR, and many more. Herein lies the challenge: How...
Reading time: 3 minutes
The other day I had the opportunity to join, and present, at the Salesforce office for a Developer day focused on the New York State DSRIP initiative given our current work with DSRIP clients. For those that are not aware, NY State, like 10+ States across the country are focusing their efforts on new Delivery...
Reading time: < 1 minute
Salesforce Lightning Connect allows you to setup an external object (which is like an actual object in Salesforce, but is ReadOnly and cannot be used in reports, among other limitations) but the data is not stored in Salesforce. Instead, when a user views a list, related list, or detail page of records of that object; Salesforce Lightning Connect...