The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 3 minutes
In the age of digital transformation, insurance companies are making major moves to up their industry’s ability to meet customer and employee needs. Here are five top trends working their way through the world of insurance. Trend #1: Value and efficiency throughout the customer journey We’ve all had to deal with a long process to...
Reading time: 2 minutes
Job Title: Director, Data Technology & Strategy Start Date: December 2014 What is a fun fact or something interesting about yourself? I’ve played the guitar since I was 13 years old. What is your position at Silverline? I am the Director of Data Technology and Strategy. I manage a team of seven individuals who work on...
Reading time: 2 minutes
Several trends have converged to make patient engagement key to the success of Life Sciences companies. Patients increasingly expect to collaborate in their care with the same convenience and choice that they enjoy with other consumer companies. Engaging patients is essential, as reimbursement models shift from service based to value based. Engaged patients achieve better...
Reading time: 3 minutes
As someone who has been in the Salesforce ecosystem for over 12 years, I had always thought one day I would love to be a consultant. The ability to work on multiple Salesforce implementations for many different clients in a vast array of business verticals really appealed to me. I’ve always loved learning how companies...
Reading time: 3 minutes
In working for Silverline, I am lucky to have a role that lets me guide organizations in understanding how their business operations can better align with patient’s changing expectations. Organizations are quickly finding themselves wondering where, why, and how patients are choosing out-of-network services. They’re left puzzled by the fact that one area of their...
Reading time: 3 minutes
Salesforce has always been on the cutting edge. When Salesforce launched in 1999, it was not the platform it is now. But its innovative approach for software as a service revolutionized the way the world does business. These were the days of ads like “You can be up and running on Salesforce in 30 days”...