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Advisory 10 Keys Series: Intentionally Innovative Digital Transformation
The Balancing Act Between Problem Solving and Intentional Innovation Innovation is one of the reasons why we’ve achieved such incredible progress as a society. Progress, both incremental and exponential, has given us everything...
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Advisory 10 Keys Series: The Quality Assurance Approach to Digital Transformation
Quality Assurance Measures Amplifies Your Digital Transformation Quality Assurance (QA) is a process-driven approach that facilitates and defines quality goals regarding product design, development, and production. Simply put,...
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Advisory 10 Key Series: Governance Within Digital Transformation
In my twenty-five years as a customer engagement strategist, program governance has always been a significant component of every project I’ve managed. My focus and interest in governance lie in its utility as an...
