The Silverline Blog
Industry insights, Salesforce news, and more
Life at Silverline
A Day in the Life: Rafael Comas
Reading time: 4 minutes
Job Title: Sr. Manager, IT Operations Start Date (Month & Year): April 2017 (contractor), August 2020 (full-time) Tell us about your heritage: I am of Dominican descent. “Pride” is the most used term when describing one’s thoughts on being Dominican. I know it is something that I always feel when I see our beautiful flag...
A Day in the Life
A Day in the Life: Jonathon Millman
Reading time: 2 minutes
Job Title: Managing Director, Media and Entertainment / Formerly CEO of Shift CRM Start Date: Started Shift CRM in August 2009, sold to Silverline on Jun 30, 2021 Tell us a fun fact or something interesting about yourself? I can make the most complex ideas sound super easy. What does your average day look like? ...
A Day in the Life
A Day in the Life: Jessie Benson
Reading time: 4 minutes
Full Name: Jessie Benson Job Title: Client Services Manager Start Date (Month & Year): July 2021 Tell us a fun fact or something interesting about yourself? I live in a small town named after a gun (Rifle) and have two daughters with the same birthday — but they are not twins! What is your position...
Life at Silverline
Silverline and Shift: United by Shared Values
Reading time: 3 minutes
A company’s values are the foundation on which their entire organization is built. These values provide direction and purpose that lead teams to success, and at Silverline, we know that our values help create rewarding experiences for our teams, our clients, and the world we live in. Last month, we acquired Shift CRM, the Toronto-based...
A Day in the Life
A Day in the Life: Matthew McCrea
Reading time: 2 minutes
Job Title: Director, Healthcare and Life Sciences Start Date: October 2020 Tell us a fun fact or something interesting about yourself?: I was born in the United Kingdom. What is your position at Silverline? Services Lead. What does your average day look like? My typical day starts the night before with a preview of the following...
Life at Silverline
Using Salesforce to Energize and Connect Remote Employees
Reading time: 3 minutes
It was March 2021, pandemic restrictions were lifting, and everyone at Silverline was feeling lockdown fatigue. We needed to get out of our chairs, away from Zoom, and back out into the world. When our People team reached out for ideas, the entire organization came together to create a fun and exciting wellness challenge, using...
A Day in the Life
A Day in the Life: Michael Shirrell
Reading time: 4 minutes
Job Title: Director of Financial Services Sales Architecture Start Date: June 2018 Tell us a fun fact or something interesting about yourself?: I average about 3,000 miles of running each year. I’ve run 23 marathons including 4 Boston Marathons in 2010, 2013, 2014, and 2019. The photo is me with LaShawn Merritt. I’m wearing his gold medal...