Skip To Content

Managed Services for Providers

As your business grows and evolves, your Salesforce instance needs to do the same. With Silverline’s managed services solution, you get access to a team of highly skilled Salesforce experts. We provide organizations of all sizes and skills the ability to scale the right resources at the right times without the hassle of recruiting for highly skilled and highly sought after resources in this competitive talent environment.

Learn More

Unlock the value of your Salesforce solution

We can assist with every aspect of your Salesforce journey — from technical strategy and business alignment to supplementing your own in-house skills. Our managed services solution allows you to rest easier knowing there is a full team supporting your organization 24/7. With hands-on Salesforce support, we help healthcare organizations achieve the maximum benefit from their investment in the Salesforce platform.

Salesforce Managed Services

Silverline gives you a flexible, scalable, and economic solution to maintain and realize your investment — without the need to hire additional full-time, dedicated employees.

  • Standard

    Our completely flexible and scalable approach to ongoing support and innovation with Salesforce.

    Through quarter, half, or full time equivalents, you’ll have access to virtual administration for incident management, maintenance, enhancements and optimization, along with release management that provides the resources you need while also giving you the flexibility to scale up and down over time.

  • Concierge

    Our tailored approach scoped to meet and match specific requirements needed to support your Org.

    We’ll build a team customized around the capabilities you need to succeed. Not everyone needs dedicated architects or developers full time and as your requirements change, so will your team.

    Additionally, we provide a dedicated CSM to work with you day to day, understand your business, triage issues, and drive innovation and scale for your organization.

Hear from our client

To date, we’ve rolled out a care management system, robust integrations to our custom databases, portals to expose processes/activities, and provided strategic reporting — all focused on serving the needs of our population of New Yorkers with chronic conditions. Not only has Silverline provided unparalleled Salesforce implementation services and industry knowledge, but they have demonstrated a firm commitment to support the mission of Amida Care outside of our commercial partnership. I enjoy the work we do together, and also the relationships we've established throughout this journey.
Tim Johnson Director of Business Operations at Amida Care

Four signs Silverline's Managed Services solution is right for you


  • You have Salesforce, but you need advice on best practices, help understanding new releases, insight into what others are doing in my industry, and help bringing ideas to life.
  • You’ve had Salesforce for a while, but you’re not sure how to get to the next level. How can your team develop a roadmap or flight plan? How can you improve relationships with patients?
  • You have a lean team of Salesforce admins. How can you access developers, integration experts, marketing automation experts, data specialists, and more? You need a partner who can provide a variety of skill sets on demand.
  • You have a list of stuff to get done, but your team doesn’t have bandwidth. You’re looking for help rolling out a new department, completing some iterative project work, and getting some quick wins.
Silverline Managed Services Solutions: Laptop diagnosis with stethoscope on background

We know healthcare

We can assist you with our knowledge of best practices gained from working with provider clients over the past ten years, as well as our own experience working in the healthcare industry.

From initial planning phases to go-live and beyond, we provide ongoing support, change management, and feature enhancements with new releases to unlock the value of your Salesforce org.

Silverline Doctors in Conference Room

We don't support Internet Explorer

Please use Chrome, Safari, Firefox, or Edge to view this site.