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4 Generative AI Use Cases to Drive Ad Sales
Reading time: 3 minutes
...awards and other external data to form the script flow and outline. Then the humans at the creative agency took over and built the story. Fast forward to today, and... -
Salesforce Data Cloud: 7 Frequently Asked Questions
Reading time: 6 minutes
...of an enterprise’s official shared master data assets via specific rules and human intervention. They use a persistent ID to create a golden record that can be federated at downstream... -
Page ACCELQ Salesforce Solution
Implement ACCELQ with Salesforce to automate early and reduce defects getting to UAT or production.
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Page Insurance Industry Trends 2023: The Impact of Inflation and Interest Rates
Reading time: 5 minutes
...to human interaction for more complex situations, such as answering in-depth questions. This approach makes customers feel like they’re genuinely being taken care of and the insurer is responsive to... -
Page Unpacking Marketing Cloud’s Financial Services Benefits: Personalization
Reading time: 4 minutes
...helped financial services businesses improve in the following areas: Artificial intelligence and machine learning Decide what experiences to deliver through both human, rule-based segments and machine learning-driven decisions at the... -
Page How Insurance Companies Leverage Salesforce for Agency Management
Reading time: 4 minutes
...onboarding Most agencies don’t have a dedicated human resources department. This presents another opportunity for carriers to make life easier for agencies by providing the Salesforce tools they need for... -
Page Recognizing and Overcoming Impostor Syndrome in the Workplace
Reading time: 5 minutes
...acknowledgment of achievements. The Superhuman: They pride themselves on being able to juggle multiple complex roles with ease, and any drop or misstep means they are an impostor. They are... -
Page How the Fresh Air Self Care Challenge Energized Our International Team
Reading time: 4 minutes
...while also bringing in a little bit of competition,” said Kori Dietz, Human Resource Manager. “Because we had such great participation and feedback to the challenge last year, that we... -
Page Salesforce Announces Innovations to Help Financial Firms Boost Customer Satisfaction
Reading time: 2 minutes
...like human resources. The macro economic environment is driving a sharp focus on streamlining costs. At the same time, customer experience expectations are rising like never before. Financial services firms... -
Page 3 Ways Contact Center Operations Impact Member Satisfaction
Reading time: 4 minutes
...low-value communications tasks, your agents can refocus their efforts on the human side of service to address members’ complex problems. This approach helps build deeper, trusted relationships between members and... -
Page International Women’s Day 2020: Reflecting on Careers in Tech
Reading time: 8 minutes
...and the book showed the power of an emotionally intelligent, human-focused leader. As a new mom, I found The Fifth Trimester indispensable in navigating my return to work. Based on... -
Page Celebrating Silverliners on Employee Appreciation Day
Reading time: 3 minutes
... “I appreciate our team’s ability to complement each other’s strengths, shore each other up when necessary, and remember the human side of business. I appreciate the healthy competition —...