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3 Big Factors for Your P&C Insurance Digital Transformation
Reading time: 4 minutes
...service providers of all types, including insurance, there is a need to balance the digital offerings with human interaction. We’ve seen that striking the balance between digital and human interactions... -
News & Press Silverline Appoints Lisa Dallenbach as Company’s First-Ever Chief People Officer
Silverline is excited to announce the addition of Lisa Dallenbach, Silverline’s first Chief People Officer. Lisa will be overseeing Employee Experience, Human Resources, and Recruiting, and will report directly to...
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News & Press Advice from 2018 Best Places to Work Winning Companies
...along with objectives for each, then measure and report on their results on a regular basis. However, not all goals are company centered; we encourage employees to also set personal...
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News & Press How Payers Can Leverage Salesforce Industries to Improve Member Retention
Reading time: 4 minutes
...by intelligent workflows that are complemented by external industry data. Payers can enhance relationships with member-centered engagement driven by intelligent and personalized interactions by having a single-unified digital healthcare platform.... -
News & Press Integrate Increasing Data Sources with Lightning Connect
Reading time: 2 minutes
...chance of human error, which makes it more problematic. Synchronizing data from System A and System B into Salesforce is a human effort with the help of various tools. The... -
Page Salesforce Health Cloud
Access Salesforce Health Cloud consulting and implementation services for healthcare providers, payers, biopharma, & med device companies.
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Page Becker’s Panel Recap: Healthcare Digital Transformations and Improved Patient Engagements
Reading time: 7 minutes
...has accelerated everything in the virtual and digital space. It plays really nicely into our solutions centered around digital engagement. I think what’s really changed is that virtual care, digital... -
Page Capital Markets
Learn how Silverline serves capital markets firms with cutting-edge Salesforce technologies and years of experience at the subvertical level.
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Page How Silverline Enables and Delivers Results With a Fully Remote Team
Reading time: 7 minutes
...collaboration plans that work for everyone involved. We have conversations centered on our proven tools for success and what tools the client’s teams are comfortable using. Ours is a blended... -
Page Improving Care Through the Patient Contact Center
Reading time: 5 minutes
...automation and a live, human-touch interaction. Providing personalized reminders, aftercare, and follow-up outreach to patients will drive adherence to care plans and reduce no-shows, cancellations, and readmissions. When building patient... -
Clients Global Healthcare Organization
...with a Salesforce Envision engagement, they could take a human-centered approach that would increase innovation and adoption. As a certified Salesforce partner, Silverline was brought in to identify the healthcare...
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Clients 3 Ways UI/UX Design Improves Banking Customer Journeys
Reading time: 4 minutes
...don’t become the next Citibank situation? The key is in taking a human-centered design approach to problem-solving. It starts with understanding the needs, goals, and wants of the users you...