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SymphonyRM and Silverline announce a new premier partnership
Reading time: 2 minutes
...healthcare specific, AI-driven next best actions with Silverline’s healthcare team’s thoughtful approach to implementation.” SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM... -
Salesforce Record Access: Who Sees What and Why
Reading time: 6 minutes
...may have access to the Employee object, where they can see all the employees within the company, but only users within the Human Resource group can view the Compensation field... -
Building a 360 Ecosystem of Care: Connecting Data, Gaining Insights
Reading time: 4 minutes
...consumers are starting to have more control over their information, which will help. According to the new guidance from the Department of Health and Human Services, their “newly implemented interoperability... -
A Day in the Life: John McKoll
Reading time: 3 minutes
...to support each consultant as a full human. At Silverline, as with many companies, we previously had senior members of the team serve as managers in addition to their client-facing... -
The 8 Things to Pack for a Successful Dreamforce 2019
Reading time: 4 minutes
...break from human interaction, it’s always good to have headphones with you. (It’s the visual cue that keeps on giving.) And if you need to take a call at a... -
What is Salesforce Marketing Cloud Personalization?
Reading time: 3 minutes
...decisions on the type of experiences to deliver, utilizing both human-driven segments and machine-learning decisions, both at the audience and individual levels. Consistent engagement: Engage customers consistently across channels, fostering... -
News & Press Silverline Named #25 on Crain’s 2019 list of the Best Places to Work in New York City
...an employer survey focusing on benefits, policies and human resources practices. The winning companies once again are broken down by the size of their city-based workforce, with a minimum of...
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News & Press 7 Salesforce Data Cloud Best Practices
Reading time: 4 minutes
...current challenges and gaps that need to be addressed and start to define high-level requirements. By centering the discussion around the human experiences you want to enable first, you lay... -
News & Press 5 Trends Shaping the Future of Investment Banking Today
Reading time: 6 minutes
...need it. With high-pressure deals, eliminating human error on complex contracts, automating the signature process, or simply ensuring that meeting scheduling is seamless, AI and bots offer plenty of value... -
News & Press Media Sellers now have an Automated and Unified way to Manage Goals
Reading time: 2 minutes
...“matched” to each budget. This is a time-consuming process and is highly dependent on human intervention to ensure everything runs “smoothly”. At Silverline, we’ve heard our Clients express frustration with... -
News & Press The Internet of Things and Salesforce: A kind of conversation
Reading time: 2 minutes
...of conversation Human communication is typically performed between two living beings, but through the Internet of Things, we have transitioned to a world where conversations between humans and inanimate objects... -
News & Press Tableau CRM: What Is It Good For?
Reading time: 3 minutes
...TS Rather than use clunky spreadsheets that can introduce human error, Tableau CRM automates the process. It’s no longer just a dashboard or a PDF — your reporting becomes something...