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Provider What To Do About Growing Emergency Room Costs
It’s an unfortunate truth, but receiving care in an emergency room often starts patients on a path to financial disaster. It’s easy to feel the frustration of both patients and caregivers as they’re stuck in a circuit of supply and demand that doesn’t favor either party. The cycle is clear to see:...
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Around the Office Silverline Office Tour: Orlando
For the next stop in our Office Tour series, I chatted with three of Florida’s finest to see what makes The Sunshine State so great. First, the players. Zach Baker is a Change Readiness and Management Consultant. Barb Brandon is a Sr. Engagement Manager. Danielle Laffey is a Principal Insurance...
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Provider Why EHR and CRM are Better Together
After a successful industry-wide implementation of new and cutting-edge technology, it’s hard to stomach when something newer and shinier comes out. You want to take a beat and enjoy the fruits of your labor — not completely abandon the old for the new. Many organizations have completed Electronic...
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Insurance The Top 5 Insurance Trends You Should Know
In the age of digital transformation, insurance companies are making major moves to up their industry’s ability to meet customer and employee needs. Here are five top trends working their way through the world of insurance. Trend #1: Value and efficiency throughout the customer journey We’ve all...
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Around the Office Go Behind the Scenes: 10 years of Culture at Silverline
A milestone in the making — Silverline turns 10 this year! As we ready ourselves for what the next decade has in store, we’re also looking back on what has gotten us to where we are now. What makes Silverline the place for so many? How did we come to be Silverliners? Why do we […]
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Time Zone Management
This article talks about how TimeZones work in Salesforce and how it affects CalendarAnything.
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MuleSoft Why Now is the Right Time to Become a MuleSoft Certified Developer
Salesforce completed its acquisition of MuleSoft, the world’s leading platform for application networks, in May of last year. A great fit for the Salesforce ecosystem, MuleSoft’s mission is to connect any application, data, and device by building innovative products that drive customers’ success. ...
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Salesforce Platform How to Get the Most Out of Salesforce Standard Security Tools
By Rob Burkett, Principal, Banking & Credit Union Solutions and Greg Grinberg, Director of Technology When it comes to CRM platforms, security is a must for industries that handle a high volume of personal data from both customers and business alike. Within the realms of Financial Services,...
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Managed Services Missing Key Team Members for Your Salesforce Project? Consider Outsourcing Salesforce Talent
...ensure that you have full access to our strategists and change management specialists, allowing you to plan ahead and use Salesforce...
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Help & Training Successful Salesforce Project Management With Limited Resources
Tackling your Salesforce projects can seem daunting. These simple steps can help you evaluate your Salesforce talent and get started on your backlog!
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Data and Integrations 8 Signs You Need a New Data and Integration Strategy
A data and integration project is only as successful as the strategy put into place before the project kick-off. Here are 8 signs you may need a new data and integration strategy for your current or future projects.
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Advisory 10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play...
