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Healthcare & Life Sciences Healthcare Solutions: Surpassing Brand Management to Deliver Patient Engagement
While patient engagement has always been a goal of healthcare networks and individual providers, within the last few years engagement has become even more important as a measure of patient health and overall provider performance. The industry has shifted, and hospitals and integrated delivery...
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Healthcare & Life Sciences Your Provider Roadmap to Success: How to Manage Provider Relationships
Silverline is focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. This article will focus on how to leverage the Salesforce platform and...
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Media & Entertainment DSM/XSM Deprecation: Preparing for the end of DoubleClick Sales Manager
Effective immediately, Google is discontinuing the development of DoubleClick Sales Manager. If you rely on the system to manage digital channel sales, you now have 24 months to find a replacement, and we’d suggest planning your transition as soon as possible. Even if you’re more...
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Media & Entertainment Salesforce Summer 2017 Release: Six things you’ll love (and one you won’t)
Salesforce recently published its Summer 2017 release notes, and at almost 600 pages long, it’s about the same length as the average Harry Potter book. You could read through it, but if you’re like most Salesforce users, only a few of the changes will impact your day-to-day workflow....
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Help & Training The Secrets Behind The Shared Contacts Feature
...feature now or wait until Winter ‘17 to simplify the change management? Do I need to perform data migration / updates to...
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Financial Services Dreamforce is the Place to Be if You’re In the Financial Services Industry
Dreamforce starts tomorrow! We are ready for a fantastic week of learning, teaching, and sharing of innovative solutions and ideas. With a deep dive into Financial Services, we have an array of the places you should be this week. Take a look at some sessions, keynotes, and demos we’ve compiled. If...
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Financial Services Banking on Your Best Dreamforce Experience…Here is the 411…
Dreamforce is next week, and it’s a great experience for bankers! As banking is rapidly changing “lightning” fast within the Financial Services industry, it is a great year to attend to keep up with innovation and stay on top of those FinTech disruptors and stay competitive in the market. To help...
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Healthcare & Life Sciences Get the Most Out of Dreamforce for Healthcare and Life Sciences
Dreamforce is almost here, I hope you are ready for an exciting week! It’s time to get ready for four days of innovation for the Healthcare and Life Sciences industry. To get you going in the right direction, I’ve compiled a few of the top sessions you should add to your list for the week....
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Salesforce News Salesforce Releases IDC Report and Announces 2 Exciting Milestones!
WOW! CONGRATULATIONS SALESFORCE! This morning, Salesforce announced they have worked with IDC to publish new research that shows the collective global impact and growth of the company with the support of its customers and partners. Salesforce also announced two great achievements: four million...
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Financial Services Don’t Keep CRM Adoption Best Practices in the Vault, Cash in with these Adoption Strategies
...completed in the system. It's important to have a change management plan that evangelizes corporate wide adoption and...
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Salesforce News Incubating in the Big Easy’s Festival of Innovation and Entrepreneurship
Original Post By Salesforce.org | May 19, 2016 | Grants and Philanthropy , Nonprofit Earlier this Spring, Salesforce participated in New Orleans Entrepreneur Week (or NOEW) produced by The Idea Village, a nonprofit organization focused first on rebuilding and second on driving positive change in...
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Financial Services Banking on Agile Transformation
Have you ever gotten to the conclusion of a project and found yourself scratching your chin thinking: “this isn’t quite what we wanted or expected?” That, my friends, is a trend across the banking industry. Banks have traditionally used the Waterfall methodology which breeds scenarios like the...
