The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

A Day in the Life Articles

A Day in the Life: Michael Koerner

A Day in the Life

Job Title: Banking Solutions Lead Start Date: September 2018 What is a fun fact or something interesting about yourself? I can solve a Rubik’s cube in under five minutes! What is your position at Silverline? I’m a banking solutions lead. I would describe it as being an industry expert in banking, go-to-market strategy, industry best practices, solutions, and design. What does your average day look like? Talking to customers and prospects about the art of the…
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A Day in the Life: Thomas Lentz

A Day in the Life

Job Title: Director of Mortgage and Lending Solutions Start Date: July 2017 What is a fun fact or something interesting about yourself? I have a weird memory for songs and movies.  If you play a song or say lines from a movie I have seen, there’s a better than fair chance I’ll be able to say the next line. What is your position at Silverline? I’m the Director of Mortgage and Lending Solutions. I work with…
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A Day in the Life: Fred Cadena

A Day in the Life

Job Title: VP of Financial Services Go To Market Start Date: July 2017 What is a fun fact or something interesting about yourself? I love to scuba dive! There is nothing like the feeling of being weightless underwater and seeing all the wondrous life from little nudibranchs to big sharks and stingrays, it’s amazing. What is your position at Silverline? I’m the VP of Financial Services Go To Market, I’m responsible for uncovering opportunities & pipeline…
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A Day in the Life: Angie Lingk

A Day in the Life

Job Title: VP of Sales Effectiveness Start Date: May 2015 What is a fun fact or something interesting about yourself? I ice skated with Disney on Ice when I was little! What is your position at Silverline? I’m VP of Sales Effectiveness. I would describe it by saying it’s my team’s job to support the industry and sales team. We do that through a lot of collaboration with leadership, subject matter experts, and many teams here at…
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A Day in the Life: Ashley Gray

A Day in the Life

Job Title: Marketing Intern Start Date: August 2018 What is a fun fact or something interesting about yourself? I go to the Fashion Institute of Technology and I’m graduating in May with a degree in International Trade and Marketing! I’m also vegan and want to note that the office caters to vegans tremendously! What is your position at Silverline? I’m the marketing intern! I would say it’s the all-hands on deck type of position. I work closely…
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A Day in the Life: Joanna Bak

A Day in the Life

Job Title: Associate Developer Start Date: June 2018 Fun Fact: I love to travel, I even rebuilt a pop-up camper from the frame up! What is your position at Silverline and what do you do? Associate Developer! What that means is I help do the custom development work for clients, writing Apex, and any Lightning components in Salesforce that need to be personalized. What does your average day look like? I start by checking on any emails…
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A Day in the Life: Deanna Hughes

A Day in the Life

Job Title: Director, Client Services Start Date: February 2018 Fun Fact: I’m a 200 hour certified yoga teacher and I’m working toward focusing on therapeutic and restorative skills. What is your position at Silverline and what do you do? I’m the Client Services Director! My focus is primarily on building out the Client Services processes, working with Talent Acquisition to grow our team, develop training, and working with our clients to deliver measurable and objective value. What does…
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A Day in the Life: Heather Negley

A Day in the Life

Job Title: Engagement Manager Start Date: August 2017 Fun Fact: I went been bungee jumping off a crane on a beach a long, long time ago. What is your position at Silverline and what do you do? I’m an Engagement Manager and manage projects for the Delivery department. What does your average day look like? I’m also a resource manager along with being an EM so over the course of a day I go from talking to…
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A Day in the Life: Umair Ilyas

A Day in the Life

Job Title: Senior Business Analyst Start Date: April 2018 Fun Fact: I helped build a school in Nicaragua! What is your position at Silverline and what do you do? I’m a Senior Business Analyst, my job is to work closely with our Solution Architects and help design and build out Salesforce for our clients. Unofficially, I also provide comic relief. What does your average day look like? Since I work with multiple clients – my day…
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A Day in the Life: Shanique Parris

A Day in the Life

Job Title: Operations Manager Start Date: May 2018 Fun Fact: I used to fence! What is your position at Silverline and what do you do? I’m the Operations Manager. The best way to describe my job is helping the internal employee experience be the best it can be. What does your average day look like? There is no average day. I have a lot of special projects, like planning the holiday party and now planning for…
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