The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

A Day in the Life Articles

A Day In The Life: Mark Hoxie

A Day in the Life

Job Title: Marketing Automation Solution Architect Start Date: September 2017 Fun Fact: I once drove to the Arctic Ocean for a quick swim. What is your position at Silverline and what do you do? As a Marketing Automation Solution Architect, I help our clients with anything that pertains to marketing automation. This can range from simple email sends to complex scoring and grading for lead routing, responsive drip campaigns, etc. While I’m versed in several…
Read More

A Day In The Life: John Kollmer

A Day in the Life

Job Title: Business Analyst, Internal Systems Start Date: November 2017 Fun Fact: In my spare time, I am a playwright and fight director. What is your position at Silverline and what do you do? I am part of the Operations team and my focus is on keeping our internal Salesforce instance running smoothly. What does your average day look like? It’s a mix of helping my colleagues with requests — such as needing reports/dashboards or…
Read More

A Day in the Life: Brian Waterson

A Day in the Life

Job Title: Software Strategy & Systems Manager Start Date: Feb 2017 Fun Fact: I have visited over 50 countries on six continents What is your position at Silverline and what do you do? I am the Software Strategy and Systems Manager, responsible for managing our internal systems. This means I get to manage a Salesforce org for a bunch of Salesforce consultants! What does your average day look like? The great thing about my position…
Read More

A Day in the Life: Katrina Lent

A Day in the Life

Job Title: Director of Operations Start Date: 3/24/2014 Fun Fact: I like to practice aerial yoga! What is your position at Silverline and what do you do? I’m the Director of Operations, so I’m lucky enough to do a little bit of everything. My primary focus is supporting the rest of the organization by keeping SIlverline a great place to work; ensuring that we have the systems, tools, policies, and processes in place to operate…
Read More

A Day in the Life: Chelsea A. Peterson

A Day in the Life

Job Title: Executive Assistant Start Date: 6 March 2017 Fun Fact: I came to Silverline through an assistant swap! More on that later… What is your position at Silverline and what do you do? I am Executive Assistant (EA) to Rich and Gireesh, our co-founders. This means I play organizational Tetris – arranging schedules and corresponding with a myriad of people to ensure Rich and Gireesh are maximizing their productivity while aligning with our clients,…
Read More

A Day In The Life Of A Silverliner: Brock Elgart

A Day in the Life

Job Title: Developer & Integration Specialist Start Date: June 3, 2013 Fun Fact: I took Krav Maga lessons for a year and a half and now train in Muay Thai. What is your position at Silverline and what do you do? As a Developer and Integrations Specialist, I focus on integrating my clients on-premise and cloud-based systems with Salesforce through a variety of methods. These include the use of middle-ware like Informatica Cloud and the…
Read More

A Day In The Life Of A Silverliner: Bryan Anderson

A Day in the Life

Position: Technical Architect Start date: November 14, 2014 Fun fact: I build my own quadcopters/drones. How did you find out about your position at Silverline? A member of Silverline’s talent acquisition team called me out of the blue and told me about the position. From there, I spoke with the CEO and then came in for an interview for an hour and that afternoon they asked me to join the company. What is your current…
Read More

A Day In The Life Of A Silverliner: Julia Squiers

A Day in the Life

Who: Julia Squiers Position: Business Analyst Start Date: Originally, I started in February 2015 as a Marketing Intern, then participated in the Silverline Academy in the summer of 2015 and started as a Business Analyst in July 2015. Fun fact: I have flown a plane. For my 21st birthday, I got a class bundle to go fly a plane, I went to a class and got to steer and land a small plane with a…
Read More

A Day In The Life Of A Silverliner: Amanda Mandell

A Day in the Life

Who: Amanda Mandell Position: Marketing Associate Start Date: 5/4/15 Fun Fact: I walked the red carpet at the 58th Emmy Awards What is your position at Silverline? I’m a Marketing Associate and my main focus is managing our events.    What does your average day look like? Each day has a similar routine (minus right before Dreamforce) but each day brings something new and exciting. My days typically start with checking emails and looking at…
Read More

A Day In The Life Of A Silverliner: Doug Friedman

A Day in the Life

Who: Doug Friedman Position: Technical Architect Start Date: April 6, 2015 Fun fact: I’ve been working as a software engineer for six years but I majored in Spanish and French in college. What is your position at Silverline? I’m a Technical Architect, so my job ranges from writing code to designing solutions for clients, to reviewing code and writing tickets, to offering advice and assistance to clients and internally about technical topics. What does your…
Read More

Need a custom solution? We can help. Let's Chat