The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

A Day in the Life: Angie Lingk

A Day in the Life

Job Title: VP of Sales Effectiveness Start Date: May 2015 What is a fun fact or something interesting about yourself? I ice skated with Disney on Ice when I was little! What is your position at Silverline? I’m VP of Sales Effectiveness. I would describe it by saying it’s my team’s job to support the industry and sales team. We do that through a lot of collaboration with leadership, subject matter experts, and many teams here at…
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Understanding Salesforce Shield Platform Encryption

Help & Training

By Rob Burkett, Principal, Banking & Credit Union Solutions and Greg Grinberg, Director of Technology Salesforce Platform Encryption offers financial institutions the benefit of an additional level of security without the tradeoffs that come with standard encryption. In our previous post, How to Get the Most Out of Salesforce CRM Platform Standard Security Tools, we reviewed which out-of-the-box Salesforce security features are most beneficial to financial institutions and how to leverage them to their fullest…
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A Day in the Life: Ashley Gray

A Day in the Life

Job Title: Marketing Intern Start Date: August 2018 What is a fun fact or something interesting about yourself? I go to the Fashion Institute of Technology and I’m graduating in May with a degree in International Trade and Marketing! I’m also vegan and want to note that the office caters to vegans tremendously! What is your position at Silverline? I’m the marketing intern! I would say it’s the all-hands on deck type of position. I work closely…
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Silverline Wins Healthcare Consulting Partner Innovation Award

Healthcare

Press Release Silverline, a Salesforce Platinum Consulting Partner headquartered in New York City, today announced it has won the Healthcare Consulting Partner Innovator Award from Salesforce at HIMSS 2019. Silverline’s award recognizes Salesforce’s leading consulting partners who are blazing trails in the industry through their focus on solutions, partnerships, and knowledge that drive deeper focus on engagement and customer success. “This year at HIMSS we recognized our innovative healthcare partners and customers. Congratulations to Silverline…
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How to Get the Most Out of Salesforce CRM Platform Standard Security Tools

Help & Training

By Rob Burkett, Principal, Banking & Credit Union Solutions and Greg Grinberg, Director of Technology When it comes to CRM platforms, security is a must for industries that handle a high volume of personal data from both customers and business alike. Within the realms of Financial Services, security extends beyond the need for complex passcodes. An entire ecosystem of industry regulation exists that must fit into any CRM platform for it to be financially viable…
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This International Women’s Day, Get to Know Two Healthcare Pioneers

Healthcare

Mathematical pioneer Ada Lovelace took on a simple task in 1842 at the behest of her friend and mentor Charles Babbage, commonly known as the Father of the Computer. Her job was to translate Italian engineer Luigi Meneabrea’s lecture notes on the Analytical Engine from French to English. But for a woman who showed her mathematical talents as a teen, a simple translation wouldn’t do. Ada corrected and expanded Meneabrea’s notes. With incredible foresight and…
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A Day in the Life: Joanna Bak

A Day in the Life

Job Title: Associate Developer Start Date: June 2018 Fun Fact: I love to travel, I even rebuilt a pop-up camper from the frame up! What is your position at Silverline and what do you do? Associate Developer! What that means is I help do the custom development work for clients, writing Apex, and any Lightning components in Salesforce that need to be personalized. What does your average day look like? I start by checking on any emails…
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A Day in the Life: Deanna Hughes

A Day in the Life

Job Title: Director, Client Services Start Date: February 2018 Fun Fact: I’m a 200 hour certified yoga teacher and I’m working toward focusing on therapeutic and restorative skills. What is your position at Silverline and what do you do? I’m the Client Services Director! My focus is primarily on building out the Client Services processes, working with Talent Acquisition to grow our team, develop training, and working with our clients to deliver measurable and objective value. What does…
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HIMSS 2019 Wrap Up

Healthcare

Another successful HIMSS is behind us. Over 43,000 health professionals made their way to Orlando this year to learn more about how technology can impact the way they deliver care and improve the overall quality and experience they provide to their patients and clinicians. We all walked the over 1.1 million square feet of the exhibit floor, with over 1300 exhibitors in an effort to better understand the innovative solutions that exist in the marketplace…
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