The Silverline Blog
Industry insights, Salesforce news, and more
Healthcare
5 Benefits of Predictive Analytics in Healthcare
Healthcare providers today can access a wealth of data at their fingertips. From EHRs/EMRs, medical images, insurance claims, medical devices, and administrative data — there’s no shortage of information about patient healthcare data. The question is, what to do with it? For many healthcare systems and organizations, the sheer size and number of data sources...
Financial Services
Achieve an Improved Underwriting Process with Salesforce
Changes in the insurance industry have recently resulted in increased efforts to ensure new data points and pricing logic can be leveraged to maximize outcomes. This means that insurance Underwriting processes need to catch up. By combining both engagement and transactional capabilities within a single platform, insurers can improve time to value and increase tactical...
Healthcare
How to Unify your Team with Salesforce Member Services
Silverline hosted a Payer-focused webinar entitled Unify your Member Services Team with Salesforce, on Thursday, February 18, 2021. Led by Paul Peterson and Cheryl Gibson, this in-depth conversation focused on payers and their never-ending battle to effectively manage relationships with the provider, group, and member communities. And that’s in addition to traditional operational challenges like...
Financial Services
The Continuous Innovation Mindset of Agile M&A, Consulting
In December 2020, I had the pleasure of helping to host our first annual Silverline Capital Markets & Innovation Summit with industry thought leaders from Nasdaq, Refinitiv, Salesforce, Equilar, and more. The goal of the event was to host a dialogue about all that happened in 2020 and share our priorities and predictions for the...
Managed Services
How to Break Up with Your Current Managed Services Provider
The magic is gone. What was once such a special relationship, has grown stale and one-sided. You no longer feel fulfilled and you know that something’s got to give. We’ve all been there. But that doesn’t make it any easier to do. Here are some simple phrases you can use when you and your current...
Financial Services
Optimized Salesforce Security Features for an Independent Banking Firm
Any digital transformation project requires significant resources — time, budget, and internal subject matter expertise. When you invest in that kind of project, you need to deliver a platform that meets initial expectations and establishes a strong foundation for future expansion. This Midwest-based, independent, and locally-owned bank recently completed their initial Financial Services Cloud implementation...