The Silverline Blog
Industry insights, Salesforce news, and more
Silverline News
Silverline and Adapta Technologies Create Silverline Central America
Reading time: 2 minutes
Silverline, a digital transformation consultancy and Salesforce partner headquartered in New York City, announced today its partnership with Adapta Technologies, the only Salesforce Registered Partner in El Salvador, to create Silverline Central America. “The continued growth we are seeing in our client base made the decision to create Silverline Central America an easy choice,” said...
Healthcare
Salesforce and HIPAA Compliance: What Providers Need to Know
Reading time: 3 minutes
The 1996 Health Insurance Portability and Accountability Act (HIPAA) protects patients and patient data in the United States, which includes all electronic data managed by healthcare providers. Managing this data isn’t a nice-to-have, but a requirement — one many providers are very familiar with. How does that translate to new tools, especially CRM, which counts...
Financial Services
Sales Cloud vs. Financial Services Cloud
Reading time: 3 minutes
Salesforce has been the leading CRM solution for more than a decade. As a result, many financial services firms adopted Salesforce prior to the availability of Salesforce Financial Services Cloud. Frequently, these existing Salesforce Sales Cloud and Service Cloud customers wonder if upgrading to Financial Services Cloud makes sense for them. As a top Salesforce...
Salesforce Platform
7 Steps to Prep: Project Kickoff for Salesforce Implementation
Reading time: 4 minutes
As an Account Executive at Silverline, one of the most common questions I receive from project sponsors at my clients is: “What can our team do before kick off to get a head start on our project?” Where to start before you start After the selection process for Salesforce and an implementation partner is complete,...
Healthcare
3 Effective Payer Strategies for Health Insurance Companies
Reading time: 5 minutes
When it comes to building a proper strategy for Payers in the healthcare world, there’s a lot to consider. For every segment within the Payer ecosystem or within a particular organization, there are different elements to take into account. At Silverline, we like to start big and work our way down the funnel into the...
Silverline News
Announcing the Next Wave of CalendarAnything
Reading time: 2 minutes
Silverline, creator of the #1 Salesforce calendar app, CalendarAnything, today announced a launch of CalendarAnything 3.0 for Salesforce on the AppExchange, bringing the app into the Lightning era as a Lightning Web Component. This updated, modern experience empowers teams from around the globe to collaborate more efficiently and easily. View your business at a high...