The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
QBS, short for Quality Behavioral Solutions, trains organizations that support individuals who may exhibit behavioral challenges. Through Safety-Care, QBS provides evidence-based incident prevention and management training to help staff provide humane, person-centered interventions that replace challenging behavior with safer and more collaborative behavior. Their training improves safety for staff and the individuals they support while...
Reading time: 3 minutes
The pharmaceutical and medtech industries are tackling some of the toughest challenges in healthcare, from improving patient care to navigating complex regulations. Salesforce Life Sciences Cloud is stepping in as a powerful tool to help these industries work smarter, not harder. By combining AI, real-time data, and advanced tools, Life Sciences Cloud creates new opportunities...
Reading time: 4 minutes
We’ve been keeping an eye on the rise of retail media for a few years now, but not even we could have predicted just how much the industry would grow in such a short period of time. Reports forecast that by 2027, retail media will account for more than 25% of U.S. digital ad spend,...
Reading time: 2 minutes
The insurance brokerage industry has always been dynamic, adapting to new market demands, client expectations, and technological innovations. But with legacy systems holding many brokerages back, the need for a transformation is more pressing than ever. Enter Salesforce’s Financial Services Cloud (FSC) for Insurance Brokerages, a game-changing platform designed to streamline operations, enhance client experiences,...
Reading time: 4 minutes
When it comes to making healthcare decisions, providers rely on laboratory testing to determine their treatment plans. The CDC estimates that roughly 70% of healthcare decisions depend on laboratory test results, so it’s vital that lab diagnostics teams have all of the information they need to ensure that these tests are correct. When information is...
Reading time: 4 minutes
Insurance carriers have been some of the quintessential pioneers of AI, from advanced mathematics modeling in the days of paper policies to machine learning and, in more recent years, artificial intelligence supporting actuarial sciences and fraud detection. Recognizing the potential to analyze vast amounts of data and predict outcomes, insurers began leveraging AI and machine...