The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

A Day in the Life: Zach Baker

A Day in the Life

Job Title: Change Management & Readiness Consultant Start Date:  July 2017 Fun Fact:  I love English Soccer, and going to the historic stadiums. What is your position at Silverline and what do you do? I help to design and create platforms for projects on training implementations. It’s a hybrid job and I’m heavily involved in the delivery of user acceptance testing (UAT), meeting clients, and building a foundation for the end user. What does your average day…
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Silverline Goes Global; Establishes an Office in India

Silverline News

NEW YORK, NY— October 22, 2018—Silverline, a Salesforce Platinum Cloud Alliance Partner headquartered in New York City, announced today that it has established a wholly-owned subsidiary in India. Located in Bengaluru, often referred to as the Silicon Valley of India, the announcement of Silverline India is an important step toward global growth for Silverline. Regarding the news, Silverline CEO Gireesh Sonnad said, “As we continue to highlight the positive experiences of our customers, partners, and…
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Silverline and CUNY sponsor hackathon for hands-on learning and engagement for rising computer science students

Events

Silverline and The City University of New York (CUNY), the largest urban university in the country, are hosting a developer hackathon for computer science undergraduates for two days on November 9 and 10, 2018. The event allows students to both exercise their creativity and gain practical experience in their field. The CUNY Career Success Initiatives is excited to offer students this opportunity for hands-on learning and experience. The developer hackathon will act as an externship…
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A Day in the Life: Marlien Rendon

A Day in the Life

Job Title: Principal Consultant, Healthcare Solutions Start Date:  August 27th, 2018 Fun Fact: I’m Chinese, born in Vietnam, but grew up in Texas. I can make better Tex-Mex than Chinese or Vietnamese food! What is your position at Silverline and what do you do? As a Principal Consultant in the Healthcare vertical, I bridge industry knowledge and technical capabilities. What does your average day look like? Getting up to speed on the methodology and perspective…
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Improving Patient Care Through Integrated Marketing Automation

Healthcare

It has been an exciting couple of months. I attended my first Dreamforce. It was an incredible experience to see all the innovation being driven in the Healthcare Industry. Following the conference, my colleague, John Turner, published an overview of the Dreamforce Marketing Keynote on the Silverline blog. The overarching theme of the keynote was the empowerment of consumers and how they are dealing with having more choices than ever before. Following that, I was…
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How Meditation Can Help You Become a Better Consultant

Around the Office

Data provided by the US Bureau of Labor Statistics suggests that productivity of the average American worker has increased 400%. While today’s technological advances enhance productivity, they also extend work beyond the office, cutting into our personal time. Higher productivity goals continue to overwork and stress American workers more than ever before. As a Salesforce Solution Architect at Silverline, I’ve personally experienced how detrimental burnout can be to productivity. Emails come in at all hours…
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10 Keys Series: Intentionally Innovative Digital Transformation

Advisory

The Balancing Act Between Problem Solving and Intentional Innovation Innovation is one of the reasons why we’ve achieved such incredible progress as a society. Progress, both incremental and exponential, has given us everything from the light bulb and telephone to the printing press and the internet. In my 28 years in technology and consulting, across all industries and using multiple technology platforms, every project I’ve worked on has started with a problem in need of…
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Silverline Amps Up Support for Healthcare and Life Sciences Customers by Welcoming Greg Kinney as Vice President of HLS Sales

Events

Silverline announced today that Greg Kinney has joined Silverline as the Vice President of Sales, Healthcare and Life Sciences (HLS). Greg’s hiring further validates Silverline’s commitment to vertical specialization and providers a strengthened framework to expand its relationships within the Salesforce ecosystem, industry, and partners in which they focus. Regarding Greg’s hire, Silverline’s SVP and GM of Healthcare Matt Gretczko said, “As Silverline expands its capabilities in a number of key sub-verticals within Healthcare, it…
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A Day in the Life: Michael Lepore

A Day in the Life

Job Title: Art Director/ Senior Graphic Artist Start Date:  I became full time on July 16th 2018, but have been working as a consultant since 2013. Fun Fact: I’m working on creating a board game in my free time! What does your average day look like? Usually I wake up super early and play the Marvel quest game! Just kidding, but not really. The first part of the day is meetings. Since I work from…
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10 Keys Series: The Quality Assurance Approach to Digital Transformation

Advisory

Quality Assurance Measures Amplifies Your Digital Transformation Quality Assurance (QA) is a process-driven approach that facilitates and defines quality goals regarding product design, development, and production. Simply put, it’s the process of managing for quality. Building a quality solution means developing a strategy and processes for ensuring design excellence and integrity. A quality build includes assessing designs, application architecture, system testing, and delivery standards. Great solutions incorporate guidance and management for multiple environments and platform…
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