The Silverline Blog
Industry insights, expert Salesforce tips and tricks, and more
Healthcare
LinkedIn Live: Moving from Customer 360 to a 360 Ecosystem
There’s a lot of talk these days about customer 360, and focusing on all the aspects of customer care in healthcare and life sciences. But what if instead of just the consumer, it was an entire 360 ecosystem, with connected information reaching all corners of the healthcare domain? From consumer to clinical network to provider...
Silverline News
Silverline Builds Project Sunshine Activity Kits for Patients in Need
Silverline has worked with Project Sunshine for several years, giving back to pediatric patients across the country by creating Project Sunshine activity kits. Project Sunshine Activity Kits are an individualized packet of materials to inspire play and engagement. The materials spark joy and provide therapeutic value to the physical and emotional healing process. In the...
Financial Services
Webinar Recap: Transforming your claims experience with Vlocity
Last week, I had the pleasure of chatting with Phil Ostberg from Salesforce Industries. Phil is the Senior Product Manager overseeing Vlocity Claims functionality and we discussed the power of combining FSC Insurance and Vlocity Claims. FSC’s strength is managing the overall claims process with tools such as dashboards to monitor overall status, workflow for...
Data and Integrations
Unlock your Azure Blob Storage with a MuleSoft API
APIs allow organizations to unlock data from back-end systems to spark innovation, bring products to market faster, and improve the overall quality and experience of dealing with back-end systems. More and more, industries the world over are looking for solutions that connect their back-end systems, making them all accessible via an API. When organizations rely...
Data and Integrations
Why Bad Data is Bad for Your Business
How do you know if you’ve got good or bad data? How fit is your data? Is your data fit for analysis? What does data fitness even mean? Fitness isn’t just about healthy activities and svelte physiques. Fitness is defined as the quality of being suitable to fulfill a particular role or task. In terms...
Financial Services
Meet the Digital Imperative with an AI-Powered Platform
Next week on July 15th, Salesforce will be hosting their first-ever “Learn AI with Salesforce” event with keynotes from Chief Scientist Richard Socher and many other AI and machine learning product leaders from their Einstein development teams. If you’re interested in attending, you can register via this link. As one of the inaugural members of...