The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Back at the COOP: Providing Salesforce Education

Communities

By Joanna Bak, Associate Developer and Paige Thompson, Client Services Consultant Last month, Silverliners participated in volunteering with COOP, an organization that enables recent college graduates from underemployed groups to learn digital skills and pursue digital jobs. The partnership with COOP started with current Salesforce MVP and Silverline consultant Umair Ilyas. He worked with the NYC Trailblazer community group leaders to organize volunteers to help teach and run the three-day Salesforce course. Silverline has participated…
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A Day in the Life: Kathleen Ferrie

A Day in the Life

Job Title: Sr. Director of Marketing Start Date: January 2014 What is a fun fact or something interesting about yourself? I was on an episode of Cash Cab with my mother, godmother, and a friend. Our episode was entitled “A Group of Overly Excited Women” and yes, we won. What is your position at Silverline? As the Sr. Director of Marketing, I’m the head of the marketing team. I oversee our brand and internal communications as well…
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Silverline is One of Inc. Magazine’s Best Workplaces 2019

Silverline News

Press release Silverline is one of the highest-scoring businesses, with standout employee engagement Silverline has been named one of Inc. magazine’s Best Workplaces for 2019, our fourth annual ranking in the fast-growing private company sector. Hitting newsstands today in the June 2019 issue, and as part of a prominent Inc.com feature, the list is the result of a wide-ranging and comprehensive measurement of private American companies that have created exceptional workplaces through vibrant cultures, deep employee…
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Global Accessibility in Tech: Designing with Users in Mind

Salesforce Platform

By Emily Saka, UI/UX Designer and Sean Ward, Instructional Designer R&D Here at Silverline, we build Salesforce solutions that are used by thousands of people around the world. It’s a big honor, but also a big responsibility. As our user base grows, we need to ensure that our solutions not only help our clients work faster and smarter, but are also usable for everyone who needs to work with them. To support these clients, we…
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What myTrailhead Can Do for a Learning and Development Strategy

Salesforce Platform

Last week I attended my first ever Salesforce event: the Salesforce World Tour in New York! I was invited to speak at the session Trailhead and myTrailhead: Create a Culture of Learning at Your Company with Kris Lande and Sarah Capparusso, where I shared my experiences around implementing myTrailhead for Silverline and talked about the impact it’s had on our company. And as a bonus — it was also just a really cool experience.  …
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Go Behind the Scenes: 10 years of Culture at Silverline

Around the Office

A milestone in the making — Silverline turns 10 this year! As we ready ourselves for what the next decade has in store, we’re also looking back on what has gotten us to where we are now. What makes Silverline the place for so many? How did we come to be Silverliners? Why do we stay? It turns out, there’s lots to love about Silverline, and we’re proud to share what makes it so uniquely…
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May MuleSoft Meetup Recap: Healthcare and Life Sciences

MuleSoft

On Thursday, May 2, 2019, the NYC MuleSoft Meetup Group gathered at the Salesforce Tower to discuss MuleSoft and its role in innovation for Healthcare and Life Sciences. This Meetup was the first of a planned series of sessions focused on these industries. Attendees mixed and mingled before the meeting started, bonding over beer, wine, and food. The Meetup broke down into three parts: Praveen Murugan, from Healthfirst, walked attendees through how they use MuleSoft…
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A Day in the Life: Amanda Hill

A Day in the Life

Job Title: Sr. Engagement Manager Start Date: March 2018 What is a fun fact or something interesting about yourself? I’ve been a Krav Maga practitioner for over four years! What is your position at Silverline? I’m a Senior Engagement Manager at Silverline. The cornerstone of my role is relating to people, whether they’re a client or a part of my project team. When you can understand the person, you have a much better understanding of their…
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How Our Remote Team Celebrated Take Your Kids to Work Day 2019

Around the Office

In addition to celebrating Take Your Kids to Work Day at our NYC HQ, our remote team members (we call them Silverline Satellites!) joined in on the fun. Home offices comes in many shapes and sizes, and our Satellites were happy to share a snap of their set-ups, kids and all. Parents and their kids participated with a worksheet and guided discussion designed to create open communication around being a satellite employee (and to have…
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How Silverline Celebrated Take Your Kids to Work Day 2019

Around the Office

Silverline has a long-standing tradition of empowering and educating curious young minds through our work with our Silverline Cares initiatives, internships, and learning and development programs. On April 25th, the company once again participated in Take Your Kids to Work Day with participants ranging in age from 4-15. Silverline’s Kevin Hoxie created an action-packed agenda and started the day off strong with a healthy breakfast and meet and greet with both parents and children. The…
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