I am beyond excited to announce that our CEO, Gireesh Sonnad has officially been named a Top CEO for U.S. Small & Medium Companies by Glassdoor®! The annual list highlights the Top CEOs in several countries throughout North America and Europe. Since starting at Silverline over 3 years, I have been told about Gireesh’s open door policy where you could chat with him on both a professional and personal level. I honestly thought this was…
Read More
For most organizations, your CRM program is successful and doing well. Now, it’s time to take your program to the next level. A Center of Excellence is an important model to adopt because it breaks down your CRM program into several elements each with a particular area of focus. This competency center will be able to ensure your program is running smoothly and driving effectiveness internally. 5 Ways You’ll Benefit from a Center of Excellence…
Read More
Silverline Partners with Bridge Connector for Salesforce Health Cloud Electronic Medical Records Integrations Silverline, a Salesforce Platinum Consulting Partner headquartered in New York City, today announced a strategic partnership with Bridge Connector, a full-service, healthcare-integration provider. The partnership will enable Silverline’s clients, including those leveraging its Patient Engagement Center, a Salesforce Fullforce Solution built on Salesforce Health Cloud, to utilize Bridge Connector’s full-service integrations with electronic medical records (EMR) providers. The collaboration allows these organizations…
Read More
Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, announced today that Keith Fleishman has joined Silverline as the new Vice President of Sales, East Region. In this leadership position, Keith will be tasked with growing Silverline’s revenue by leveraging existing products, technologies, and value added solutions for its customers. “Keith brings great vision, leadership, and energy, which makes us all excited to work alongside him,” said Erez Akiva, Executive Vice President of…
Read More
We did it! We hit 100! No, I’m not talking about the weather in New York City (just yet), I’m talking about our Coffee Buddies Channel on Slack! Slack is a collaboration hub that brings employees together with the right information and tools to get work done. Silverliners use Slack to communicate internally on projects, within their teams, and to stay connected to one another. Now, you might be thinking, ‘a group devoted to coffee?…
Read More
Your customer and prospect data is your biggest asset. Quality data in your CRM system is powerful when combined with marketing tools to develop a personal relationship with applicants that can drive trust and improve the overall borrower experience. This combination with Silverline’s Mortgage360 accelerator gives mortgage companies a highly organized system to capture, clarify, and improve your internal processes of engagement. Adding marketing tools like Salesforce Marketing Cloud easily takes the data you already…
Read More
Silverline leverages Salesforce Health Cloud to accelerate business transformation for customers in healthcare NEW YORK, NY – May 30, 2018 – Silverline, a Salesforce Platinum Consultant Partner headquartered in New York City, today announced the evolution of Patient Contact Center to Patient Engagement Center—a Salesforce Fullforce Solution built on Salesforce Health Cloud and Lightning. The Healthcare industry is putting the customer in the center and driving higher engagement, collaboration, and coordination for better outcomes; including focusing…
Read More
I recently spoke at the Financial Brand Forum and heard the same thing over and over from businesses: we’re growing, but our processes aren’t. The frustration is understandable. To meet increasing targets for customer growth, wallet share, and processing efficiency, you need to be investing in the right technology and processes in order to scale. Join Silverline for a webinar on June 6 at 1 p.m. EST which will feature Paducah Bank, who will be…
Read More
If you haven’t made the move to Lightning there has never been a better time. The Lightning transition toolkit is chock full of great tools to help you assess your Lightning readiness. The Lightning Experience Readiness Check is available now and will help you identify Lightning ready users with one-click and will provide a report with actionable trusted guidance on the next steps in rollout. Lightning Visualforce Check will automatically identify any of your Visualforce…
Read More
Trailhead is an amazing tool to learn about the Salesforce platform (and more) and to increase user adoption. In Summer ‘18, you will be able to display Trailhead badges on user profiles (and more) without having to implement any additional packages. This means you will be able to share and view your team’s accomplishments right from the user profile. The compact view will show three badges, the full view five and you can click View…
Read More