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Privacy Policy

Last updated: March 20, 2020

Sonnick Partners LLC, a New York limited liability company doing business as Silverline (the “Company” or “we” or “us” or “our”), is mindful of the importance of personal privacy. This privacy policy applies to our website (https://silverlinecrm.com) and the services we offer through our website (together, the “Site”). This privacy policy sets forth what information we collect about users of our Site (“users” or “you” or “your”) and explains the choices you have about how your personal information is used and how we protect that information. Please read this privacy policy carefully. By using our Site, you expressly agree to the terms of this privacy policy. If you do not agree with this privacy policy, you are not authorized to use our Site.

Collection of Information

Information you provide to us

We collect your personal information (defined below) when voluntarily submitted by you. The personal information you provide is used only to fulfill your specific request, unless you give us permission to use it in another manner. We will not collect your personal information unless you give it to us. The types of personal information we may collect about you includes information that we can use to identify or contact you, such as your first and last name, business name, telephone number, or email address. You are responsible for ensuring the accuracy of the personal information that you submit to us. Inaccurate information will affect your experience when using the Site or our services and our ability to contact you as described in this privacy policy.

When you communicate with us by email, telephone, or through Site, we collect information about your communication and any information you choose to provide. This information may include personal information or non-personal information.

Information we collect automatically

We may collect non-personal information (defined below) about your use of the Site through the use of cookies, web beacons and other tracking technologies (collectively “Cookies”). We may allow third parties to use Cookies to gather information about your use of the Site.

Cookies are useful for gathering information such as browser type and operating system, tracking the number of users of the Site, and understanding how users use the Site. Cookies can also help customize the Site for users. personal information cannot be collected with Cookies, but if you previously provided us with personal information, Cookies may be tied to such information. We may share aggregated non-personal information collected by Cookies with third parties.

Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline Cookies, please note that you may not be able use some of the interactive features offered on the Site.

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. For further details, visit donottrack.us.

Information we receive from third parties

We may also receive information about you from our service providers and business partners, including companies that assist with analytics, data processing and management, customer and technical support, email marketing, hosting, and other services which we use to personalize your experience on the Site. We explain in more detail why and how we use this information below.

When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.

Use of Collected Information

We will not share or disclose your personal information and/or non-personal information to any third party except as described in this privacy policy.

We use personal information provided by you to deliver personalized content to you and respond to requests from you (“Services”). If you do not want us to use your personal information as provided in this privacy policy, you should not use any specific feature, tool, or application of the Site that collects personal information, such as forms requesting personal information.

At various times when you provide us with personal information and/or when you use the Site, you may receive recurring informational or promotional newsletters via email from us (“Email Newsletters”). If you are receiving Email Newsletters, you can choose to opt out of receiving additional Email Newsletters from us. You can unsubscribe from an Email Newsletter by following the directions included in the Email Newsletter. We will implement your unsubscribe request as soon as possible, but you may still receive communications from us for up to ten business days as we process your request.

We may use non-personal information submitted by you or gathered by Cookies to allow you to participate in interactive features of our Services, when you choose to do so, and deliver advertisements to you on and/or off of the Site.

We may use non-personal information in the aggregate in order to improve the Site and for business and administrative purposes. Non-personal information that we collect about you may be combined by us with other information available to us through third parties for research and measurement purposes, including measuring the effectiveness of the Site and other services offered by us. This information from other sources may include age, gender, demographic, geographic, or other information.

We may combine the information we receive from third parties with information you give to us and information we collect about you. We may use the information we receive from third parties and the combined information for the purposes set out above (depending on the information we receive).

Sharing Your Personal Information

The following describes the ways we may share your personal information in the normal course of business and in order to provide you with the Services.

  • With your consent: We will disclose your personal information when and if you have agreed that we may do so. We will make this clear to you at the point at which we collect your personal information, including the purpose(s) for which we will use the personal information.
  • Service providers: We use third-party service providers to facilitate or outsource some features of our Site and aspects of our Services, and some of these service providers will process your personal information.
  • If required by law: We may be required to disclose your personal information by law, in response to a valid order of a court or other authority, or to respond to requests relating to criminal investigations.
  • Change of control: We may transfer personal information as an asset in connection with a proposed or actual merger or sale of the Company (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control of the Company.
  • Protecting our rights: We reserve the right to disclose any information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, ensure the safety and security of the Services, or to fight fraud and credit risk reduction.

Commitment to Data Security

We are committed to protecting the information we receive from you. We maintain reasonable technical and management safeguards to help protect the confidentiality, security, and integrity of data stored on our system. We want you to feel confident using the Services, but no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information or communications will always remain secure.

We use security measures to protect against loss or misuse of your information (including personal information) and to keep it secure. Additionally, only authorized employees and third parties who need access to your information in order to perform their duties are allowed such access.

We will retain your personal information in order to provide you with the Services. At any time, you can instruct us to remove your personal information.

We will also retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Updating and Deleting Your Personal Information and Preferences

You may request that we update or delete your personal information and your preferences related to receiving email or other communications from us by contacting us at marketing@silverlinecrm.com.

Your Rights

You have various rights in relation to your personal information, including: (1) the right to access a copy of the personal information we hold about you; (2) the right to require us to correct any inaccuracies in your personal information; (3) the right to object to decisions about you being taken by automated means; (4) where we sought your consent, the right to withdraw your consent at any time; and (5) the right to ask  us not to process your personal information for direct marketing purposes.

California residents: This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under California law.

If you are a resident of California, in addition to the rights set forth in this privacy policy, you generally have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. We currently do not provide your personal information to third parties for their direct marketing purposes and will not do so without providing a right to opt out.

For more details about the personal information we have collected over the last 12 months, please see the Collection of Information section above. We collect this information for the business and commercial purposes described in the Use of Collected Information section above. We share this information with the categories of third parties described in the Sharing of Your Personal Information section above. We do not sell (as such term is defined in the California Consumer Privacy Act) the personal information we collect (and will not sell it without providing a right to opt out).

Children’s Privacy and Parental Controls

The Site and Services are directed toward individuals over the age of 18. We therefore do not solicit or knowingly collect any personal information from children under the age of 13. If you are not at least 13-years-old, you are not authorized to use the Site. Parents should be aware that there are parental control tools available from other sources on the Internet that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If we discover that we have collected personal information from an individual under the age of 13, we will take steps to remove such information as quickly as possible. If you are a parent or legal guardian and you learn than your child under the age of 13 has provided us with personal information, please notify us immediately at the contact information listed below.

Visiting the Site from Outside of the United States

This privacy policy is intended to cover collection of information on the Site from residents of the United States and is not directed to the residents of any other country. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where the Company’s servers are located and the Company’s central database is operated. By visiting the Site, you understand that your information may be transferred to the Company’s facilities and those third parties with whom the Company shares it as described in this privacy policy. You are responsible for ensuring that information you share conforms to all local data protection laws.

Privacy Policy Changes

We may change or revise our privacy policy at any time for any reason, with or without prior notice of such changes or revisions to you. If we decide to change or revise our privacy policy, we will post the changed or revised privacy policy here and update the “Last updated” date above so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the privacy policy as posted.

Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

Email: marketing@silverlinecrm.com
Phone: 646-833-3430

 

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