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Healthcare

Transformative solutions for diverse stakeholders.

Improve your patients' outcomes with Salesforce.

Our team leverages insight acquired through 10+ years in the business and thousands of engagements, along with real-world expertise gained across the Healthcare industry, including: provider, payer, medical devices, and life sciences. From strategy and implementation to managed services, we guide clients through every phase of their journey — enabling continuous value with the Salesforce platform.

Silverline Named a ‘Major Contender’ in the Salesforce Healthcare Services by Everest Group

Silverline was positioned as a Major Contender due to its strong Healthcare Industry Leadership, quality of its consulting and technical resources, and strong knowledge for creating digital transformation for its Healthcare clients. Silverline was also positioned high in overall for Market impact.

Read the Press Release here.

We know Healthcare

You operate in a highly complex, deeply impactful industry. Our Healthcare team has years of hands-on experience in the sub industries we serve, in addition Salesforce expertise — helping us empower you on the journey to personalized experiences and improved ROI.

Healthcare Digital Front Door

The digital front door represents the growing expectation from consumers for seamless, easy healthcare experiences, often using technology already adopted in everyday use such as a mobile device. Providers, payers, and life sciences organizations must invest in the appropriate technology that allows them to meet this expectation.

Want to get started with a digital-first strategic model? Learn more about the healthcare digital front door and how we can help.

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Silverline Doctors in Conference Room

Salesforce Health Cloud

How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time? It takes a combination of industry expertise and technology — starting with Health Cloud, the leading healthcare CRM, which provides access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint.

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health cloud logo

Marketing automation solutions

When done well, marketing automation helps healthcare institutions grow by automating marketing processes across departments to help enrich personalized experiences for patients and members. But how do you begin to operationalize automation or see ROI on it?

 

It takes teamwork and technical knowledge to identify, implement, and continuously deliver results with Salesforce marketing automation solutions like Pardot and Marketing Cloud. Silverline provides healthcare industry insights and Salesforce expertise to help your Org thrive.

 

Learn More.

We work with some of the most innovative and well-regarded Healthcare organizations

We help them achieve their business goals through an informed, validated, and meaningful approach to digital transformation. And we complement Salesforce with a select group of strategic partners that enable critical uses cases along the CRM journey. From strategic planning to implementation, managed services, change management, and program governance, we guide clients across different Healthcare sub industries through every phase of the journey to enable continuous value realization.

Salesforce HealthCare Partner Innovator Award

The changing pace of healthcare CRM

BOSS Magazine chatted with our very own Matt Gretczko, Silverline’s SVP and GM of our Health and Life Sciences practice to talk about the current state, and future shifts in healthcare CRM as we know it. “When a patient interacts with a healthcare organization, whether it’s to make an appointment, pay a bill, or to learn about services and associated coverages, we are deploying curated workflow and insights informed by data that make that process much more efficient, and much more engaging,” Gretczko says. For more of the interview, check out BOSS Magazine’s full write up.

Our Industry Partnerships

Ready to see real results? We can help.

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