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Healthcare

Transformative solutions for diverse stakeholders.

We leverage best practices

The healthcare landscape is constantly evolving, with Providers, Payers, and Life Sciences and Medical Devices companies moving toward more personalized care, valuable internal and external collaboration, data-driven business decisions, and the elimination of paper processes. As a Salesforce Platinum Partner, we leverage best practices acquired through more than a thousand Salesforce implementations, with a core Healthcare team led by professionals with deep, varying experience in consulting, clinical, and technical roles.

We work with some of the most innovative and well-regarded Healthcare organizations

We help them achieve their business goals through an informed, validated, and meaningful approach to digital transformation. And we complement Salesforce with a select group of strategic partners that enable critical uses cases along the CRM journey. From strategic planning to implementation, managed services, change management, and program governance, we guide clients across different Healthcare sub industries through every phase of the journey to enable continuous value realization.

Salesforce HealthCare Partner Innovator Award

We know Healthcare

You operate in a highly complex, deeply impactful industry. Our Healthcare team has years of hands-on experience in the sub industries we serve, in addition Salesforce expertise — helping us empower you on the journey to personalized experiences and improved ROI.

Healthcare Digital Front Door

The digital front door represents the growing expectation from consumers for seamless, easy healthcare experiences, often using technology already adopted in everyday use such as a mobile device. Providers, payers, and life sciences organizations must invest in the appropriate technology that allows them to meet this expectation.

Want to get started with a digital-first strategic model? Learn more about the healthcare digital front door and how we can help.

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Silverline Doctors in Conference Room

Salesforce Health Cloud

How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time? It takes a combination of industry expertise and technology — starting with Health Cloud, the leading healthcare CRM, which provides access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint.

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Marketing automation solutions

When done well, marketing automation helps healthcare institutions grow by automating marketing processes across departments to help enrich personalized experiences for patients and members. But how do you begin to operationalize automation or see ROI on it?

 

It takes teamwork and technical knowledge to identify, implement, and continuously deliver results with Salesforce marketing automation solutions like Pardot and Marketing Cloud. Silverline provides healthcare industry insights and Salesforce expertise to help your Org thrive.

 

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Help patients navigate their Healthcare journey with ease

Get our ebook for Providers, written by our Healthcare leaders.

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Our Industry Partnerships

Ready to see real results? We can help.

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