With 10+ years in the business and thousands of engagements, along with real-world expertise gained across the Healthcare & Life Sciences industry, including: provider, payer, medical devices, and life sciences. From strategy and implementation to managed services, we guide clients through every phase of their Salesforce journey.
Deliver patient-centric care in an industry facing changing delivery and payment models, increased competition, and the need to maximize ROI on technology
Engage members and optimize agent workflows through meaningful integrations, Health Cloud and Marketing Cloud, and the right governance.
Satisfy patients, providers, payers, regulatory agencies, and shareholders while staying ahead of the competition.
We can support your needs by device, customer, and development lifecycle to help measure ROI, analyze marketing spend, and make strides toward precision medicine.
The digital front door represents the growing expectation from consumers for seamless, easy healthcare experiences, often using technology already adopted in everyday use such as a mobile device. Providers, payers, and life sciences organizations must invest in the appropriate technology that allows them to meet this expectation. Want to get started with a digital-first strategic model? Learn more about the healthcare digital front door — and how we can help.
How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time? It takes a combination of industry expertise and technology — starting with Health Cloud, the leading healthcare CRM, which provides access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint.
Marketing Cloud helps healthcare institutions grow by automating marketing processes across departments to help enrich personalized experiences for patients and members. Deliver the right content, through the right channel, at the right time to drive referral and order volumes. Integrate Marketing Cloud with Tableau, CRM Analytics, and other tools to augment your marketing data and insights.
Agentforce transforms how businesses automate tasks and engage with customers, combining advanced AI capabilities with Salesforce’s trusted platform. AI Agents can engage with patients, providers, and payers to resolve inquiries, provide summaries, and take action across multiple channels. Agents also ensure that patient data is handled securely, complying with HIPAA regulations.
Client Yukon-Kuskokwin Health Corporation (YKHC)
Client Global Healthcare OrganizationClient California Healthcare Center
Client Large Southwest Payer
