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Salesforce Health Cloud

Get to know the leading technology solution for those in healthcare.

How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time?

It takes a combination of industry expertise and technology — starting with a platform proven to provide access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint. Keep reading to learn how Health Cloud can help you.

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What about my EHR?

It’s not EHR versus CRM — it’s EHR and CRM. Health Cloud enables you to unlock legacy systems and incorporate apps in a compliant, flexible platform, turning insights into action for a patient-centered approach to care.

Learn more about Salesforce Health Cloud EHR integration.
computer medical technology

Health Cloud for vaccine management

With the combined power of Salesforce Health Cloud and Vaccine Cloud, hospitals, health systems, and medical groups can safely and effectively administer COVID-19 vaccinations at scale. Silverline has built a solution on the Salesforce platform that allows for:

  • Patient self-scheduling and registration
  • Vaccine administration and reaction observation
  • Patient immunization record management
  • Communications such as email and text
  • Reporting and analytics

And more. This solution can be extended to help clients with further needs, whether now or in the future, such as vaccine inventory/supply chain management and the creation of an authenticated community.

Learn More.
salesforce vaccine cloud

Case Study: Health Cloud improves end-to-end patient experience

Starting off, CareMount Medical faced siloed information and redundancies, which caused a lot of frustration for patients and providers alike. Through a phased approach, Silverline helped implement Salesforce Health Cloud, along with Marketing Cloud and a custom patient engagement center. With this customized, multi-channel solution, CareMount was able to reduce call volume, increase efficiency, and better serve patients and staff.

Read the Story.

Why partner with Silverline on your Health Cloud journey?

The healthcare landscape is constantly evolving toward more personalized care, valuable internal and external collaboration, data-driven business decisions, and the elimination of paper processes. Health Cloud is at the forefront of this movement, and as a top Salesforce Health Cloud consultant, Silverline is uniquely positioned to help you reap the benefits.

We leverage best practices acquired through more than a thousand Salesforce implementations, with a core healthcare team led by professionals with deep, varying experience in consulting, clinical, and technical roles. Silverline’s consulting services extend wherever you are on your journey, from initial advisory to implementation to managed services after the fact. We know Health Cloud, and we’re ready to combine your needs with the power of the platform.

Silverline Doctors in Conference Room

Help patients navigate their healthcare journey with ease

Get our CRM roadmap for success created specifically for providers, written by our healthcare practice leaders.

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Ready to discuss Health Cloud with our team?

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