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Salesforce Managed Services

We provide end-to-end Salesforce support and Managed Services.

As your business grows and evolves, your Salesforce Org needs to do the same. Silverline’s Salesforce Managed Services gives you access to a Client Services team of highly skilled Salesforce experts. We can assist with every aspect of your Salesforce journey — from technical strategy and business alignment to supplementing your own in-house skills. With hands-on Salesforce support services, we help businesses achieve the maximum benefit from their investment in the Salesforce platform.

Who is Managed Services for?

Four signs Silverline’s Managed Services solution is a fit:

  • I have Salesforce, but I need advice on best practices, help understanding new releases, insight into what others are doing in my industry, and help bringing ideas to life.
  • We’ve had Salesforce for a while, but we’re not sure how to get to the next level. How can I develop a roadmap or flight plan?
  • We have a lean team of Salesforce admins. How can we access developers, integration experts, marketing automation experts, data specialists, and more? I need a partner who can provide a variety of skill sets on demand!
  • I have a list of stuff to get done, but my team doesn’t have bandwidth. Can you help roll out a new department, do some iterative project work, and get some quick wins?

Silverline’s Managed Services benefits me as a product manager: to be able to supplement my team instead of having to hire a full-time resource.
Don Kotek Senior Manager, Enterprise CRM Experience, BCU
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What's Included with Managed Services?

Training and change management

In addition to Silverline’s powerful software and industry expertise, our team has the passion to drive your users into adoption. After putting in the work to make your Salesforce right for your company, we can help make sure your users are putting your Org to use — and getting the most out of it.

Get an adoption analysis to find your current state, and receive user adoption and change management training to empower your users.

Why Managed Services? Get the ebook

Go-live was a success and now you’re reaping the rewards. But how do you make sure you have the ongoing, scalable Salesforce support you need?

It’s hard to know what’s right for your Salesforce solution without the proper resources or next steps. So we’ve set out to address common myths about managed services and help you keep your Salesforce org moving forward.

Download the ebook
Salesforce managed services ebook

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