Managed Services

We provide end-to-end Salesforce support and Managed Services.

Unlock the value of your Salesforce solution

As your business grows and evolves, your Salesforce Org needs to do the same. Navigator, Silverline’s Salesforce Managed Services solution, gives you access to a Client Services team of highly skilled Salesforce experts. We can assist with every aspect of your Salesforce journey — from technical strategy and business alignment to supplementing your own in-house skills. With hands-on Salesforce support, we help businesses achieve the maximum benefit from their investment in the Salesforce platform.

Who is Navigator for?

Four signs Silverline's Managed Services solution is a fit:

I have Salesforce, but I need advice on best practices, help understanding new releases, insight into what others are doing in my industry, and help bringing ideas to life.
We've had Salesforce for a while, but we’re not sure how to get to the next level. How can I develop a roadmap or flight plan?
We have a lean team of Salesforce admins. How can we access developers, integration experts, marketing automation experts, data specialists, and more? I need a partner who can provide a variety of skill sets on demand!
I have a list of stuff to get done, but my team doesn't have bandwidth. Can you help roll out a new department, do some iterative project work, and get some quick wins?

“Silverline’s Managed Services benefits me as a product manager: to be able to supplement my team instead of having to hire a full-time resource.”

Don Kotek

Senior Manager, Enterprise CRM Experience, BCU

Watch the video

What’s included in Navigator?

Silverline’s Salesforce Managed Services solution includes:

Strategic planning
Salesforce org optimization
Ongoing enhancements
Technical experts and industry specialists
Lightning migration
Integration updates, support, and data cleansing
Backlog refinement
Development operations
Quarterly business reviews and value realization
Reports and dashboards
Training and change management
... and more!

Ready to learn about pricing and see if Navigator is a good fit?

Why Managed Services? Get the ebook

So you've implemented Salesforce. Now what? Why Salesforce Managed Services? It can be difficult to know what course to chart next to ensure you’re getting continuous ROI from Salesforce. Read our free ebook for tips and tricks around unlocking the full value of your solution with the right Salesforce support.

Download

Michael Muse

Director of Product Operations
Managed by Q

"We previously worked with another firm to implement Salesforce at our company. As our use of the Platform grew, we knew we needed an experienced, trusted advisor to help us scale. We decided to partner with Silverline and are incredibly happy with the support we have received. Silverline provides us with best practices, is a sounding board for our ideas, and executes custom development within our Salesforce organization."