The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 3 minutes
Healthcare is not known for early adoption of technology given the complexity of regulatory compliance and the need to manage adoption impact on patients and providers. When it comes to healthcare diagnostics, this creates inbound manual processes that often result in inefficiencies, errors, and delays that can affect both patient care and business outcomes. At...
Reading time: 3 minutes
Logging interactions and activities with customers and prospects is one of the key concerns we see from financial institutions. They want to know each touchpoint on the customer’s journey and ensure that the appropriate follow-up steps are taken at every interaction, which requires a system that makes it easy to log calls and meetings as...
Reading time: 2 minutes
We’re thrilled to announce that Tony McCune has joined our Healthcare and Life Sciences practice as Senior Director, Go-To-Market. In this role, Tony will lead our go-to-market strategy and POV while partnering with the sales and delivery teams to help companies in the HLS industry identify and realize new ways to leverage technology solutions that...
Reading time: 2 minutes
In 2021, we wrote about Google’s plans to phase out third-party cookies by 2022. However, the landscape has dramatically shifted since then. In a surprising turn of events, Google announced this week that it no longer plans to eliminate third-party tracking cookies from its Chrome web browser. Instead, they’re introducing a new approach that puts...
Reading time: < 1 minute
Mphasis Silverline announced today that Rachel Brean will take on an expanded role as Managing Director, Head of Sales. She will be responsible for driving sales growth on a global scale, showcasing how our industry-leading solutions on the Salesforce platform can help clients achieve their business goals. “Rachel brings a rich combination of client-facing business...
Reading time: 2 minutes
CalendarAnything users can work with their Salesforce-integrated calendars right from their mobile phones using the Salesforce mobile app. Salesforce mobile users with CalendarAnything can even access their calendars offline. The offline feature enables you to view calendars and records that were loaded during your last session, even after you have lost your internet connection. This...