The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Improving Patient Care Through Integrated Marketing Automation

Healthcare

It has been an exciting couple of months. I attended my first Dreamforce. It was an incredible experience to see all the innovation being driven in the Healthcare Industry. Following the conference, my colleague, John Turner, published an overview of the Dreamforce Marketing Keynote on the Silverline blog. The overarching theme of the keynote was the empowerment of consumers and how they are dealing with having more choices than ever before. Following that, I was…
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How Meditation Can Help You Become a Better Consultant

Around the Office

Data provided by the US Bureau of Labor Statistics suggests that productivity of the average American worker has increased 400%. While today’s technological advances enhance productivity, they also extend work beyond the office, cutting into our personal time. Higher productivity goals continue to overwork and stress American workers more than ever before. As a Salesforce Solution Architect at Silverline, I’ve personally experienced how detrimental burnout can be to productivity. Emails come in at all hours…
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10 Keys Series: Intentionally Innovative Digital Transformation

Advisory

The Balancing Act Between Problem Solving and Intentional Innovation Innovation is one of the reasons why we’ve achieved such incredible progress as a society. Progress, both incremental and exponential, has given us everything from the light bulb and telephone to the printing press and the internet. In my 28 years in technology and consulting, across all industries and using multiple technology platforms, every project I’ve worked on has started with a problem in need of…
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Silverline Amps Up Support for Healthcare and Life Sciences Customers by Welcoming Greg Kinney as Vice President of HLS Sales

Events

Silverline announced today that Greg Kinney has joined Silverline as the Vice President of Sales, Healthcare and Life Sciences (HLS). Greg’s hiring further validates Silverline’s commitment to vertical specialization and providers a strengthened framework to expand its relationships within the Salesforce ecosystem, industry, and partners in which they focus. Regarding Greg’s hire, Silverline’s SVP and GM of Healthcare Matt Gretczko said, “As Silverline expands its capabilities in a number of key sub-verticals within Healthcare, it…
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A Day in the Life: Michael Lepore

A Day in the Life

Job Title: Art Director/ Senior Graphic Artist Start Date:  I became full time on July 16th 2018, but have been working as a consultant since 2013. Fun Fact: I’m working on creating a board game in my free time! What does your average day look like? Usually I wake up super early and play the Marvel quest game! Just kidding, but not really. The first part of the day is meetings. Since I work from…
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10 Keys Series: The Quality Assurance Approach to Digital Transformation

Advisory

Quality Assurance Measures Amplifies Your Digital Transformation Quality Assurance (QA) is a process-driven approach that facilitates and defines quality goals regarding product design, development, and production. Simply put, it’s the process of managing for quality. Building a quality solution means developing a strategy and processes for ensuring design excellence and integrity. A quality build includes assessing designs, application architecture, system testing, and delivery standards. Great solutions incorporate guidance and management for multiple environments and platform…
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Quick Cybersecurity Tricks You Should Do Now

Help & Training

As a technology company that serves some of the most highly regulated industries, Silverline is always working to mature our awareness and security initiatives. So of course, we want to celebrate October as National Cybersecurity Awareness Month by sharing some simple tips and tricks to help up your security game.   Passwords I know you’ve heard it before, but a strong password is the simplest and strongest tool you have to stay safe online. Think…
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The Greater Significance of Dreamforce Global Gathering 2018

Events

Dreamforce Global Gathering 2018 hosted by Silverline   Recently, Silverline’s New York City office was host to the 2018 Dreamforce Global Gathering, an annual post-Dreamforce collaboration between the Admin, Developer, and Women in Tech User Groups in NY. “This gathering is essentially a get together to present the highlights that occurred at Dreamforce,” said Shawn Padua, a Salesforce Certified Admin at ConnectOne Bank and PepUp Tech alumni. The Silverline team and NYC User Groups worked with…
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A Day in the Life: Greg Grinberg

A Day in the Life

Job Title: Technical Architect Start Date:  2009 Fun Fact: I’m an extremely intense board gamer! I want to ski on all seven continents and have done five so far. What does your average day look like? I direct the technology team, lead the Silverline Academy, help resolve client issues that require technical expertise, and basically anything on Salesforce related to security or operations. I’m on the design review committee. I make sure clients are getting the right…
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