The Silverline Blog
Industry insights, Salesforce news, and more
A Day in the Life
A Day in the Life: Gianfranco Leto
Reading time: 2 minutes
Job Title: Integration Specialist Start Date: October 2020 What is a fun fact or something interesting about yourself? I love to play piano. I’ve been playing since I was eight years old. What is your position at Silverline? I am an Integration Specialist. I previously worked in the Electric Utility industry as a MuleSoft Developer...
Healthcare
Gaps in Care: Why They Happen and How to Close Them
Reading time: 4 minutes
As healthcare workers treat new and growing emergencies, while simultaneously working to update legacy systems, it can be difficult to stay on top of existing patients’ health status. Especially if patients themselves aren’t proactive. Recurring appointments for health and wellness can be postponed or cancelled, and if no followup occurs to reschedule, this creates a...
Healthcare
What is Vaccine Cloud and Why Do You Need It?
Reading time: 3 minutes
We are undergoing the most extensive and complex distribution campaigns in modern history: the COVID-19 vaccination rollout. Something so complicated will undoubtedly bring challenges. With timing and accuracy of the utmost importance, an efficient vaccine management solution is required. That solution? Vaccine Cloud from Salesforce. What is Vaccine Cloud? Introduced in early 2021, this global...
Healthcare
5 Reasons Patient 360 Matters
Reading time: 5 minutes
Providers need access to the right patient data at the right time and in the right format to provide the best possible care. Easier said than done, of course. Shifting toward value-based care requires providers to evolve the way they coordinate to deliver care across multiple organizations and specialties. With this transition comes the need...
Financial Services
How Legal & General America Built a Foundation for Digital Experiences at Scale
Reading time: 4 minutes
Legal & General is one of the world’s leading multinational financial services companies — and has been since 1836. Headquartered in London, the firm is the ninth-largest global insurer, with more than $1.5 trillion in total assets under management. Legal & General America (LGA), their U.S. division, has provided life insurance and other financial services...
Financial Services
Exploring the State of Security and Compliance in 2021
Reading time: 3 minutes
In summer 2020, Gartner forecasted worldwide security and risk management spend would approach nearly $124B as demands for security and monitoring rose to meet the needs of remote working. And after several high-profile data breaches, like the Solar Winds attack in the second half of the same year, cybersecurity emerged from the back office as...