AI Innovation Studio Turns AI Possibility Into Operational Impact
Learn about Mphasis Silverline's AI Innovation Studio and how it develops and delivers Salesforce-centered, enterprise-wide AI solutions.
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Blog
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Data Cloud Leverage Unstructured Data in Salesforce Data Cloud to Power AI Processes
In the AI-driven era of customer engagement, data isn’t just fuel — it’s the engine. But AI models are only as powerful as their data. The rise of generative AI, machine learning, and predictive analytics has increased demand for high-quality, real-time data, both structured and unstructured. As AI...
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CalendarAnything 4 New CalendarAnything Features to Enhance Salesforce Scheduling
CalendarAnything is the #1 Salesforce calendar app on the AppExchange because we are always listening to our users and implementing new features that meet their most pressing needs. From new visualization options to make it easier than ever to see and understand your Salesforce data to integrating...
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CalendarAnything FormAssembly + CalendarAnything = All-In-One Self-Scheduling
FormAssembly, the top web form builder on the AppExchange, has partnered with CalendarAnything, the top calendaring solution on the AppExchange, to deliver an all-in-one self-scheduling solution. CalendarAnything’s Availability Scheduling empowers organizations to effortlessly set the availability...
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Silverline News Matt Trokey Joins Mphasis Silverline as GTM Leader, Banking, Lending, & Payments
We’re thrilled to announce that Matt Trokey has joined our Financial Services practice as Go-To-Market Leader, Banking, Lending, & Payments. In this role, Matt will lead our go-to-market strategy and offerings while partnering with sales and delivery teams to help companies in the FS industry...
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CalendarAnything QBS Enables Decision-Making at a Glance with CalendarAnything
QBS, short for Quality Behavioral Solutions, trains organizations that support individuals who may exhibit behavioral challenges. Through Safety-Care, QBS provides evidence-based incident prevention and management training to help staff provide humane, person-centered interventions that replace...
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Insurance Transforming Insurance Brokerage Software with Salesforce
The insurance brokerage industry has always been dynamic, adapting to new market demands, client expectations, and technological innovations. But with legacy systems holding many brokerages back, the need for a transformation is more pressing than ever. Enter Salesforce’s Financial Services Cloud...
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MuleSoft Automate Your Document Processing with MuleSoft IDP
When it comes to making healthcare decisions, providers rely on laboratory testing to determine their treatment plans. The CDC estimates that roughly 70% of healthcare decisions depend on laboratory test results, so it’s vital that lab diagnostics teams have all of the information they need to...
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Insurance How Agentforce is Optimizing AI for Insurance Agents
Insurance carriers have been some of the quintessential pioneers of AI, from advanced mathematics modeling in the days of paper policies to machine learning and, in more recent years, artificial intelligence supporting actuarial sciences and fraud detection. Recognizing the potential to analyze...
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Agentforce How to Build A Data Strategy for Agentforce Success
You’ve heard about Agentforce and seen how it works, but how do you prepare your organization to effectively implement AI Agents for your unique data environment? Agentforce’s Atlas Reasoning Engine relies on access to accurate, relevant, and trusted data in order to build plans that Agents can...
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Salesforce Platform Streamline Incentive Compensation Management with Salesforce Spiff
In February 2024, Salesforce expanded its portfolio by acquiring Spiff, an app that helps sales teams streamline their incentive compensation management and commission calculations. As companies face increasing competition in hiring top sales talent, they realize the importance of augmenting their...
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Real Estate 4 Ways Salesforce Closes the Real Estate Technology Gap
In their 2024 Technology Survey, The National Association of Realtors uncovered that only 22% of active realtors feel confident that they are getting the most benefit from emerging technology tools. There are multiple reasons why this is the case. The older generation of realtors can often view...
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Agentforce Salesforce Agentforce: What You Need to Know
AI has become a top priority for organizations all across the tech industry, so excitement was high around what AI innovations Salesforce had in store for Dreamforce this year. The big reveal? Agentforce, the next generation of autonomous AI Agents ushering in a new age of the hybrid workforce....
