The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

A Day in the Life: Heather Negley

A Day in the Life

Job Title: Engagement Manager Start Date: August 2017 Fun Fact: I went been bungee jumping off a crane on a beach a long, long time ago. What is your position at Silverline and what do you do? I’m an Engagement Manager and manage projects for the Delivery department. What does your average day look like? I’m also a resource manager along with being an EM so over the course of a day I go from talking to…
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A Day in the Life: Umair Ilyas

A Day in the Life

Job Title: Senior Business Analyst Start Date: April 2018 Fun Fact: I helped build a school in Nicaragua! What is your position at Silverline and what do you do? I’m a Senior Business Analyst, my job is to work closely with our Solution Architects and help design and build out Salesforce for our clients. Unofficially, I also provide comic relief. What does your average day look like? Since I work with multiple clients – my day…
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A Day in the Life: Shanique Parris

A Day in the Life

Job Title: Operations Manager Start Date: May 2018 Fun Fact: I used to fence! What is your position at Silverline and what do you do? I’m the Operations Manager. The best way to describe my job is helping the internal employee experience be the best it can be. What does your average day look like? There is no average day. I have a lot of special projects, like planning the holiday party and now planning for…
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8 Signs You Need a New Data and Integration Strategy

Data and Integrations

A data and integration project is only as successful as the strategy put into place before the project kick-off. Here are 8 signs you may need a new data and integration strategy for your current or future projects.

A Day in the Life: Vanessa Avila

A Day in the Life

Job Title: Associate Business Analyst Start Date: July 2018 Fun Fact: I’m double jointed! What is your position at Silverline and what do you do? I’m an Associate Business Analyst for the Navigator team. I graduated from the Silverline Academy in August, and I’m now transitioning into working with clients full time. What does your average day look like? I start my morning studying for the Salesforce Admin exam, I then look at my emails and…
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10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next

Advisory

In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play at different times with varying degrees of importance. You must think beyond each driver as a perfect relationship to the next because their value increases…
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A Day in the Life: Sarah Risen-Robertson

A Day in the Life

Job Title: Learning and Development Director Start Date: January 2016 Fun Fact: I rode in a parade one year during Mardi Gras in New Orleans. So many beads, so much fun! What is your position at Silverline and what do you do? As the Learning & Development Director at Silverline, I oversee all internal education, training, skills building, career path development, new hire orientation, and more! What does your average day look like? My average day starts with…
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Customer Journey Orchestration for the Retail Bank of the Future

Financial Services

As a Solution Architect, my greatest reward comes from enabling clients with the tools and strategies needed to engage audiences in an increasingly connected marketplace. Journey orchestration is at the forefront of audience engagement, and Silverline is shaping the future of connected consumer data points with Salesforce Financial Services Cloud and marketing automation tools. Standing in the midst of the 4th Industrial Revolution, traditional banks are still carrying the weight of siloed legacy systems. By…
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