The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Keep a Healthy Schedule at Dreamforce for Healthcare

Healthcare

The Silverline Healthcare team is gearing up for a jam-packed week at Dreamforce! We’ve got a lot going on plus all the sessions available during the conference. Here are some sessions you should definitely add to your week: Life Sciences: Accelerate Customer Growth and Retention with CRM Debra Susarchick, Senior Director, Commercial Business Optimization, Kite Pharma Monday, November 6th from 11:30 AM to 12:10 AM InterContinental San Francisco Hotel, Grand Ballroom C: Breakout Health Cloud…
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Hit the Ground Running… Your Banking Journey at Dreamforce!

Banking

It’s the final countdown to Dreamforce and I know you’re busy getting your schedule ready for next week. Dreamforce will be a fantastic experience if you work in the banking, credit union, mortgage, and wealth management industries. As the industry is changing so drastically, it’s important to maintain momentum with technology to retain your competitive advantage. Dreamforce will offer amazing sessions, keynotes, and knowledge sharing opportunities. Below are some sessions I want to highlight for…
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Your Provider Roadmap to Success: Specialty Care Coordination

Healthcare

This is the fifth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are based on my twenty years’ experience in healthcare and twelve years experience…
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Your Guide to Marketing Automation at Dreamforce

Marketing

Marketing Automation spans across every industry we encounter. If you are attending Dreamforce next week then you may have started looking for sessions to attend and that can be overwhelming! I want to provide you with the best sessions to attend to get information, network, and move your business forward with Marketing Automation. Pardot for Partners: Driving Demand Generation Brett Brewer, Marketing Automation Practice Director, Silverline, Kathleen Ferrie, Senior Director of Marketing, Silverline & Kai…
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Dreamforce is a week away!

Events

We can’t wait to see you next week at Dreamforce! We have a lot of exciting events and sessions planned. Find out all about our expert sessions, networking sessions, and where to find us, below. Silverline’s Expert Sessions Left to Right, Using Quick Actions to Streamline Everything Shane Hayes, Solution Architect, Silverline & Zach Baker, Solution Architect, Silverline Monday, November 6 from 10:00 a.m. to 10:20 a.m. Moscone West, Admin Meadow Theater Pardot for Partners:…
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Salesforce Launches New AppExchange

Salesforce News

A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release from Salesforce below: SAN FRANCISCO—October 24, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today announced the new AppExchange, the…
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Your Provider Roadmap to Success: Transitions in Care

Healthcare

This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are based on my twenty years’ experience in healthcare and twelve years experience…
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Top 12 Salesforce Winter Release ’18 Features

Help & Training

Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced in one click. The Einstein app analyzes best practice key performance indicators with Salesforce data and then recommends the best charts and widgets to use. Also new in Sales Cloud, Einstein opportunity scoring allows sales reps to prioritize…
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Your Provider Roadmap To Success: Ambulatory Care Coordination

Healthcare

This is the third in a series Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are based on my twenty years’ experience in healthcare and twelve years experience creating…
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For 5 Years in a Row Silverline Has Been Named One of the Best Places to Work in NYC!

Silverline News

5 YEARS! Silverline was named one of Crain’s Best Places to Work in New York City for the fifth consecutive year! Crain’s New York Business is celebrating the 10th year of its recognition program which is a joint effort of Crain’s New York Business and Best Companies Group. This survey and awards program identifies, recognizes and honors the best employers in New York City, benefiting the city’s economy, workforce, and businesses. An alphabetical listing of…
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