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Salesforce Platform 12 New Year’s Resolutions for Salesforce Users
As the new year unfolds, Salesforce users are setting resolutions to propel their skills, amplify efficiency, and elevate their contributions to their organizations. I sat down to think of all the major themes in the past year that customers, prospects, and community members struggled with and...
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Silverline Apps Create Robust Salesforce Calendars with CalendarAnything
CalendarAnything is the #1 calendar app on the AppExchange. It allows users to create robust Salesforce calendars from any standard or custom Salesforce object. CalendarAnything’s customizable design makes it a great fit for a variety of uses cases. The app’s intuitive approach to viewing...
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Salesforce Platform Using Asynchronous Apex Automations To Bypass CPU Time Limits
Apex is great for building out complex automations that would be difficult or impossible to do with declarative automations such as Flows or Process Builders. Among these are complex asynchronous automations including Queueable, Batch, and Schedulable Apex. Using asynchronous automations is...
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Salesforce Platform The Importance of Accessibility in Salesforce Development
In 2016, a man named Guillermo Robles decided to order pizza from Domino’s. Despite his best efforts, his attempt was unsuccessful. Guillermo, a blind man, relied on screen reader software to navigate the web, and both Domino’s website and mobile app proved unusable and inaccessible with his...
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Digital Transformation Why Organizational Change Management is All About People
Everyone tends to react differently when they hear that changes are happening in their organization. It could be a relief that a more efficient way of doing tasks is coming soon. Or it could be a roll of the eyes that yet another change is happening with doubt that it will improve processes. In the...
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Salesforce The Essential Study Guide for Salesforce Certifications
A Salesforce certification is a demonstration and verification that you have expertise in a given area of Salesforce. But there’s a vast divide between wanting a Salesforce certification and actually obtaining one. Getting certified takes tremendous dedication and discipline to prepare for and pass...
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Data and Integrations A Beginner’s Guide to Salesforce MDM
One of the most common questions that we get asked is what is MDM, and how does it fit in the Salesforce world? MDM stands for Master Data Management. To put it simply, it means creating a single source of truth, or one master “golden record” for all versions of a record across all systems....
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Healthcare & Life Sciences How UI/UX Design Enhances Member Services Interactions
Click! Change of address completed. Click! New insurance card issued. Click! Member claim processed. Every second, multiple clicks are being made at member services centers as agents jump from screen to screen to quickly access and process member inquiries. Each one of those clicks may take a...
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Help & Training Your Guide to Salesforce Best Practices: Where to Find Them and What to Do With Them
Learning Salesforce best practices is a breeze with Silverline’s guide! Learn what you need to know to develop your Salesforce strategy effectively!
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Lightning Reusing Code in Lightning Web Components
Lightning Web Components are great for breaking down layouts and interfaces into small, reusable pieces. Still, there are situations where you may want to reuse code throughout your components: validations, string adjustments, etc. It doesn’t make sense to write the same code in multiple...
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Financial Services 5 Tips to Improve Financial Advisor Productivity
Advisors expect a personalized approach to help them feel connected and sure that their clients will transition to their new firm with minimal hassle and disruption to their portfolio. Onboarding journeys can start with a welcome note and take the advisor on a one-to-one guided tour based on live...
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MuleSoft Unlock your Azure Blob Storage with a MuleSoft API
APIs allow organizations to unlock data from back-end systems to spark innovation, bring products to market faster, and improve the overall quality and experience of dealing with back-end systems. More and more, industries the world over are looking for solutions that connect their back-end...
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