The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
Position / Job Title: Director, Silverline Central America (SLCA) Start Date: May 2017 Tell us about your heritage: I’m proud to be Salvadoran. El Salvador, though a small country in Central America, boasts a rich tapestry of history and culture. We’re descendants of the Pipil people, a subgroup of the Nahua-speaking indigenous communities, and our...
Reading time: 3 minutes
Position/Job Title: Ops Manager, Technical Lead Start Date: June 2019 Tell us about your heritage: El Salvador is a blend of Spanish and Native cultures. I was born in a very traditional Salvadoran family in the capital, San Salvador; however, I was raised in the southern region of El Salvador named Zacatecoluca at the foot of San Vincente...
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Job Title: Specialty Manager, Marketing Automation Start Date: May 2022 Tell us a fun fact or something interesting about yourself: I am a mixology fan and have a custom bar in my basement and have been teaching classes and doing events now for the last three years. Describe your position at Silverline: I am here...
Reading time: 8 minutes
On the morning of Saturday, June 28, 1969 — only 53 years ago — members of the LGBTQ+ community took to the streets after a police raid on the Stonewall Inn, a gay bar in Manhattan’s Greenwich Village. They protested for their right to live freely in a city that criminalized their existence, and the...
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Job Title: Senior Salesforce Consultant and Analyst Team Lead, Media and Entertainment Start Date: October 2015 (right after Thanksgiving!) Tell us a fun fact or something interesting about yourself: I’m a huge live music fan. The best part of living in Toronto (aside from the food!) is all the small venues hosting live shows — there’s...
Reading time: 5 minutes
Job Title: Manager, AppExchange Customer Success Start Date (Month & Year): April 2013 Tell us about your background: I first started working at Silverline nine years ago as a member of the Product Sales Team, selling our products on the Salesforce AppExchange to new customers. I am now the head of Customer Success for our...
Reading time: 3 minutes
Veterans Day is when we honor those who have dedicated themselves to serving their country, putting the group before the individual to empower us all. Here at Silverline, we’re grateful for everything veterans and their families have done to bring us more security, and this Veterans Day, we wanted to spotlight how military experience has...
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Job Title: Solution Architect, Financial Services Start Date (Month & Year): March 2021 Tell us about your heritage: I was born in Lima Peru but my great grandparents were born in France and Italy. They migrated to Lima Peru where my grandparents were born and history goes on! Tell us a fun fact or something interesting...
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Job Title: Sr. Manager, IT Operations Start Date (Month & Year): April 2017 (contractor), August 2020 (full-time) Tell us about your heritage: I am of Dominican descent. “Pride” is the most used term when describing one’s thoughts on being Dominican. I know it is something that I always feel when I see our beautiful flag...
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Job Title: Managing Director, Media and Entertainment / Formerly CEO of Shift CRM Start Date: Started Shift CRM in August 2009, sold to Silverline on Jun 30, 2021 Tell us a fun fact or something interesting about yourself? I can make the most complex ideas sound super easy. What does your average day look like? ...