Black Diamond Salesforce Integration
Streamline the advisor experience
Managing vast quantities of client accounts and all of their relevant data is no small undertaking.
Black Diamond is a wealth management platform by SS&C Advent that helps wealth managers and financial advisors handle portfolio management, rebalancing and trading, accounting, compliance, and reporting.
Why integrate Black Diamond with Salesforce?
Black Diamond possesses strong core wealth capabilities, and some firms supplement it with Salesforce to handle prospecting and client engagement. With a Black Diamond Salesforce integration, investment advisors can take full advantage of both systems while maintaining a full view of customers and retaining a seamless user experience. Clients look to their advisory firms to create rewarding, and informative interactions, and Black Diamond Salesforce integration helps make that happen.
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Create a 360-degree view
See a complete picture of clients, including their interactions, accounts, transactions, and portfolios.
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Reduce user friction
Create a seamless user experience for advisors, sales, and support; reduce “swivel-chairing” in order to retrieve instrumental customer information.
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Improve client relationships
Provide personalized experiences to clients and increase long-term value by taking advantage of cross-sell and upsell opportunities.
Why choose Mphasis Silverline?
Client information is often spread across multiple systems, which makes it difficult to update, manage, and access real-time data. At Mphasis Silverline, we understand the importance of eliminating data silos and creating a single pane of glass for your advisors. This not only helps with user adoption and the user experience, but also helps improve the client experience.
Mphasis Silverline is a Salesforce consulting partner with over a decade of experience assisting wealth management firms and other financial services institutions with their digital transformations. With our combined technical and industry expertise, we can design and develop a cloud-based solution that meets your needs, helping you put your focus where it needs to be: your clients’ wealth
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