The Silverline Blog
Industry insights, Salesforce news, and more
Events
Want to Learn How to Build an Employee Community?
Reading time: 2 minutes
We here at Silverline are getting super excited for tomorrow's Salesforce World Tour event, happening right here in our hometown of New York City. If you haven't registered, yet - get on it! The team is really looking forward to getting hands-on again with the new Wave analytics platform, checking out new apps in the Expo, and hanging out in the Dev Zone. If you're there, please stop by and say hi to us in the booth. We can't wait to unveil the new Lego creation we've got for you. To find out where you can hang with us, click here for our full schedule tomorrow.
One breakout session that's getting a lot of buzz in our office this week is going to be with our own VP of Product Development, Scott Thomas. He's been hard at work pushing out a cool new mobile release for CalendarAnything and tomorrow he's going to show us how we can build an Employee Community in ten minutes leveraging Silverline's WaterCooler app. I don't know about you, but I'm definitely going to bring my stopwatch. Can't wait to see what he's got up his sleeve!
Here are the details:
Communities
4 Things “I Wish I Knew Earlier” for a Branded Salesforce Community
Reading time: 4 minutes
Salesforce has given its customers a great deal of functionality with their Communities offerings. It brings external customers and partners into business process with some easy-to-use out of the box functionality. While out of box functionality is always nice to have, it’s also comforting to have the ability to build a fully custom, branded Community using Visualforce. I’d like to share four things I wish I knew before my first implementation of a Salesforce Customer Community. They deal with funky email patterns, how licensing can impact design, and some best practices for the technical team implementing the Community.
Financial Services
Silverline and PURE Build a Premier Customer Experience
Reading time: 3 minutes
Learn how PURE is delighting customers, disrupting the market, and building loyalty with Salesforce. Privilege Underwriters Reciprocal Exchange (PURE) is a policyholder-owned insurer dedicated to creating an exceptional experience for responsible high net worth individuals and families. The PURE product suite includes best-in-class, customizable coverage throughout the U.S for high-value homes, automobiles, jewelry, art, personal umbrella...
Communities
6 Ways Salesforce Communities Will Transform Your Business
Reading time: 2 minutes
Clients now expect 24/7 access to important information in a secure, responsive, mobile-friendly online environment. To provide constant coverage, your firm doesn’t need an around the clock service team.
There is a better way to provide client information and generate collaboration between employees, customers, and advocates using Salesforce communities. So, what are some ways a Salesforce community can benefit your business?
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