The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 4 minutes
Now, more than ever before, prospective clients have higher expectations of Insurers. In many cases, especially in direct-to-client distribution models, the first meaningful interaction between the applicant and carrier is a quote. So that quote needs to provide more than just numbers, it needs to provide an experience — and a good one at that....
Reading time: 3 minutes
On October 8, 2020, I was so excited to sit down with an incredible panel of CEOs and co-founders from Silverline, Equilar, and DotAlign to discuss the evolution of enterprise relationship management over the past decade. While the practice of ERM is not a novel concept, the advances we have collectively seen over the last...
Reading time: 4 minutes
Silverline has worked with Project Sunshine for several years, giving back to pediatric patients across the country by creating Project Sunshine activity kits. Project Sunshine Activity Kits are an individualized packet of materials to inspire play and engagement. The materials spark joy and provide therapeutic value to the physical and emotional healing process. In the...
Reading time: 5 minutes
We have been hard at work over the last six weeks helping our clients make the transition to remote work — and sharing all the ways we’ve built our company culture to empower remote operations. So many of our financial institutions have experienced mandatory shelter-in-place orders, branch closures, an exponential increase in SBA and PPP...
Reading time: 2 minutes
The Salesforce acquisition of Vlocity will drive tremendous value for our clients and ultimately speed the pace of innovation for specific industries. Since the launch of Financial Services Cloud (FSC) and Health Cloud in 2015, Salesforce has demonstrated a commitment to driving innovation at the industry level, and this acquisition doubles down on that strategy. ...
Reading time: 10 minutes
As a Salesforce Platinum Partner, we not only support Salesforce, but we also work closely with several partners in the Salesforce ecosystem as well. Below we’ve outlined some of our valued partners and their sessions, demos, and meeting opportunities at Dreamforce ’19. MuleSoft A Practical Guide to Building a Successful API Strategy Speaker: Matt...
Reading time: 3 minutes
Scott Thomas and I just came back from the Cerner Health Conference in Kansas City. What an incredible experience. It was the 40th anniversary of Cerner so this was a significant event and a proud moment for the organization. I remember the first time I attended the event back in 2003 when I was working...
Reading time: 2 minutes
Dirty data has no place in any database. Incomplete, old, or duplicate records create inefficiency, a decline in productivity, and ultimately negatively affect ROI. But achieving and maintaining high-quality data requires careful planning, a robust process, and a good tool. Salesforce’s Duplicate Management is one step forward in preventing your CRM from accumulating duplicate records....
Reading time: 2 minutes
Silverline and The City University of New York (CUNY), the largest urban university in the country, are hosting a developer hackathon for computer science undergraduates for two days on November 9 and 10, 2018. The event allows students to both exercise their creativity and gain practical experience in their field. The CUNY Career Success Initiatives...
Reading time: 2 minutes
I recently attended the Informatica MDM Day in New York. And the message was clear – Data Governance is a journey, a never-ending one. It is not too late to start thinking about mastering your data and making it work for you instead of you working for it. Data Governance can be overwhelming and there’s...