The Silverline Blog
Industry insights, Salesforce news, and more
Healthcare
3 Ways to Leverage AI-Enabled Automation in Diagnostics Now
Reading time: 3 minutes
Healthcare is not known for early adoption of technology given the complexity of regulatory compliance and the need to manage adoption impact on patients and providers. When it comes to healthcare diagnostics, this creates inbound manual processes that often result in inefficiencies, errors, and delays that can affect both patient care and business outcomes. At...
Salesforce
Elevate Your Digital Experience with Salesforce OmniStudio
Reading time: 3 minutes
In today’s digital era where innovation and insights go hand in hand, the world of digital transformation comes alive with stories. As a Specialty Director involved in Silverline’s solution and technical innovation, I deeply understand functional business requirements and ensure that technology solutions align seamlessly with our customers’ business objectives. Salesforce OmniStudio is a blend...
Healthcare
4 Ways MuleSoft Integrates Data for Healthcare Organizations
Reading time: 4 minutes
Healthcare organizations must connect various disparate systems – EHRs, practice management systems, LIM systems, ERPs, and medical devices – to deliver the positive experiences that patients want and expect. Interoperability in healthcare is necessary for a cohesive, patient-centric approach that drives patient satisfaction, prevents errors, accelerates care coordination, and improves health outcomes. Yet many healthcare...
Salesforce
Hyperforce, Einstein, and Slack — Oh my! Unpacking the Dreamforce to You Keynote
Reading time: 6 minutes
A lot happened in the wider world of Salesforce last week. From acquisition announcements to innovative launches, the Dreamforce to You keynote left viewers with much to be excited about, besides James Corden’s cold open. (We’re still crossing our fingers for Marc Benioff car karaoke!) Let’s dig into some of what we learned. Salesforce acquires...
MuleSoft
Don’t Miss out on MuleSoft CONNECT: Now 2020
Reading time: 2 minutes
This coming Tuesday, October 13, 2020, MuleSoft CONNECT: Now 2020 will take place from 9:00AM – 10:40AM PT. This free conference is designed to help attendees unlock data and unleash innovation with API-led connectivity — charting a clear path to achieving digital transformation with speed and scale. In today’s very virtual world, access to and...
MuleSoft
Unlock your Azure Blob Storage with a MuleSoft API
Reading time: 6 minutes
APIs allow organizations to unlock data from back-end systems to spark innovation, bring products to market faster, and improve the overall quality and experience of dealing with back-end systems. More and more, industries the world over are looking for solutions that connect their back-end systems, making them all accessible via an API. When organizations rely...
Financial Services
Webinar Recap: How MuleSoft Connects Banks & Loan/Customer Origination
Reading time: 2 minutes
Last week, Silverline hosted Sean Murray, Regional Vice President, East at MuleSoft in conversations about integration in digital transformation as a part of our WFH series. Joined by Silverliners Gean Martinez, Jill Harrison, and myself — the group focused on the importance of keeping people (both employees and consumers) at the forefront of changes with...
Investment Banking
What It Means to Be a Data-Driven Bank… and How to Get There
Reading time: 4 minutes
Banks and other financial institutions continue making waves with digital transformations, but it’s important to keep people (both employees and consumers) at the forefront of changes with meaningful processes and technology. According to Andrew Beatty, SVP and GM of Next Generation Banking at FIS: “Innovation is now an essential that must underpin the bank’s value...
MuleSoft
December MuleSoft Meetup Recap: API Discovery, MUnit Testing, and Anypoint Service Mesh
Reading time: 3 minutes
On Tuesday, December 10th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs can be discovered for reuse and tested using MUnit. I also learned about features to be released in 2020 about a service mesh based on a microservice architecture. This was the Carolina’s fourth meeting this year...
MuleSoft
Last Month’s Nashville Salesforce Administrator Group Meeting… of the Minds!
Reading time: 2 minutes
I’m the local community leader for the Nashville Salesforce Administrator Group, and last month, I led a joint Nashville Salesforce User Group meeting with the Salesforce Developer Group and Mulesoft User Group. We had about 55 people attend, which was the largest meeting so far! At this holiday-themed meeting, we raffled off many prizes —...