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Help & Training Top 12 Salesforce Winter Release ’18 Features
Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced...
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Client News Silverline Success Story: Blue Cross Blue Shield of Wyoming
Blue Cross Blue Shield of Wyoming (BCBSWY) provides health insurance products and related services to more than 100,000 members in Wyoming. The company’s insurance products include managed care programs for businesses and...
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Help & Training Cold Calling: How to Make Sure Your SDRs Don’t Come for You
Thank you to everyone who has read and shared Cold Calling: A Millennial Perspective. If you haven’t read my previous article, I suggest you do so first as this one is elaborating on some of the popular topics. After posting...
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Tips & Tricks How Sigstr’s Email Signature Platform is Helping Silverline Improve Communications
Awhile back, our marketing team spent a lot of time rebranding our website, presentation templates, letterhead, and more. As part of this exercise, we also wanted to make sure everyone in our company had a consistent email...
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Help & Training Non-Profit vs. For-Profit Salesforce Implementations
This year, I had the opportunity to participate in a NOEW weekend growth Hackathon where Silverline helped 6 local non-profit organizations enhance their Salesforce CRM implementations, automate more business processes, and...
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Help & Training Cold Calling: A “Millennial” Perspective
I am a LinkedIn lurker. I rarely ever comment on things, occasionally I’ll “like” a post, and sometimes even wish someone a happy birthday, but primarily, I read. Since I got into business development I’ve joined quite a few...
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Help & Training 7 Favorite Features in the Salesforce Summer Release Notes ’17
Summer is upon us which means the world’s #1 CRM platform has become even better. The release has been live for a few weeks now, and here are some of the new features we felt are noteworthy. 1. Improved Migration Assistant...
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Marketing Pardot Summer ‘17 Release Updates
While Pardot doesn’t quite follow Salesforce’s release schedule, there are still quite a few notable updates everyone should be aware of. Most of these were driven by user request so you may have spent some time wishing for a...
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Marketing What Salesforce Summer ’17 has in store for Marketing Cloud
It’s time for another Salesforce release and you know what that means, lots of cool new features and updates to multiple clouds! The new updates went into effect in June so let’s dive into what Marketing Cloud has to...
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Dreamforce Dreamforce 2017 Registration is open
In case you missed it yesterday, registration opened for Dreamforce 2017 November 6-9, 2017. Our team is really looking forward to the 2,700+ sessions to help every role in every industry succeed, the opportunity to get...
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Lightning Our Top 10 Lightning Features
We here at Silverline have been struck by Lightning. It’s all about the Salesforce Lightning Experience all day, every day! One of the most frequently asked questions we hear from our clients is “Which are the top...
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Help & Training Salesforce Pardot or Marketing Cloud … How do I pick?
I’ve been working with marketing automation tools for a little over 5-years and have had exposure to several tools, each with unique pros and cons. One question I am most often asked is “what is the difference between Marketing...
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