The Silverline Blog
Industry insights, Salesforce news, and more
Around the Office
Beyond STEM: Redefining What it Means to be a Woman in Tech
Reading time: 3 minutes
Throughout my career, I’ve held many different titles encompassing many different industries and specialties. I have a very dynamic background – I can do a wide array of things with the many skills I’ve honed over the years. A storyteller by nature, I use both written and spoken word to form relationships wherever I go,...
Capital Markets
Salesforce and Silverline Kick off Summer Roundtable Series for Investment Banks and Capital Markets Firms
Reading time: 2 minutes
Last night, Silverline was thrilled to host a fantastic group of financial services thought leaders in NYC in partnership with Salesforce. We would like to extend a big thank you to those who came out for the dinner and discussion, as well as our fantastic panelists from KKR, Evercore, General Atlantic, and Stonebriar. The panel...
Managed Services
Missing Key Team Members for Your Salesforce Project? Consider Outsourcing Salesforce Talent
Reading time: 3 minutes
Our Ask a Consultant series answers your questions about Salesforce projects. This blog tackles Salesforce talent and work bandwidth.
Advisory
10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
Reading time: 5 minutes
In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play at different times with varying...
Advisory
10 Keys Series: Continuous Delivery – The North Star of Digital Transformation
Reading time: 4 minutes
For centuries, navigators have used the North Star to guide them through treacherous seas and turbulent skies. No matter the conditions, the North Star has guided many a traveler home. Continuous delivery serves a similar function in digital transformation: a guiding light by which a business charts their path to their desired destination. The primary...
Advisory
10 Keys Series: Agile Digital Transformation Provides Freedom For Business Innovation
Reading time: 5 minutes
As more businesses are transforming their businesses through technology, the word “Agile” has become quite common. However, many non-experts don’t fully understand the term: just what does “agile” actually mean? Traditionally, “Agile” has been an approach to software development. However, when it comes to digital transformation, “Agile” has evolved into a robust framework for project...
Advisory
10 Keys Series: Intentionally Innovative Digital Transformation
Reading time: 4 minutes
The Balancing Act Between Problem Solving and Intentional Innovation Innovation is one of the reasons why we’ve achieved such incredible progress as a society. Progress, both incremental and exponential, has given us everything from the light bulb and telephone to the printing press and the internet. In my 28 years in technology and consulting, across...
Advisory
10 Keys Series: The Quality Assurance Approach to Digital Transformation
Reading time: 4 minutes
Quality Assurance Measures Amplifies Your Digital Transformation Quality Assurance (QA) is a process-driven approach that facilitates and defines quality goals regarding product design, development, and production. Simply put, it’s the process of managing for quality. Building a quality solution means developing a strategy and processes for ensuring design excellence and integrity. A quality build includes...
Advisory
10 Key Series: Governance Within Digital Transformation
Reading time: 4 minutes
In my twenty-five years as a customer engagement strategist, program governance has always been a significant component of every project I’ve managed. My focus and interest in governance lie in its utility as an organizational capability to ensure the success of both company initiatives and the business as a whole. To us at Silverline, governance-based...
Client Services
The Importance of Being … Focused
Reading time: 4 minutes
In 1895, Oscar Wilde’s play The Importance of Being Earnest, A Trivial Comedy for Serious People was first performed in London. The play is a satire that turned the traditional values of late Victorian London on their head. It was released at a time of changing social norms and customs and became his most famous...