Workers' Compensation Insurance Solutions
Transforming the workers' compensation experience with Salesforce technology
To move successfully through the workers’ compensation space, organizations have to automate processes and better manage their data.
Carriers no longer have the luxury to stand pat on outdated processes and systems.
Brokers will do business with the carriers that move to more transparent, easier to use systems and give them a more frictionless way to transact their business. Brokers and insurance agencies can accelerate their increased profits by streamlining their processes with digital transformation.
Our workers’ compensation solutions on the Salesforce platform transform how insurance organizations handle claims management, quoting, underwriting, and more. The resources below highlight how Salesforce technology drives growth by enhancing operational efficiency.
Rebuilding SIF’s quoting process for efficiency and visibility
SIF has been the reliable and stable source of workers’ compensation for Idaho since 1917, but processes hadn’t changed to keep up with the transforming marketplace. Requesting a quote was initiated with a form, an option that was very time-consuming and offered agency staff no visibility into where applications were in the process.
They turned to Mphasis Silverline to implement a solution that was new within the Salesforce Industries ecosystem: a broker-facing portal with automated quoting and underwriting for workers’ compensation insurance. The average quoting duration has gone from six days to under an hour, often providing a quote in minutes.
Read the success story
Salesforce Industries Workers’ Compensation Solution
Watch this video to see the application process for quote to bind that we built for SIF using Salesforce Industries.
Understanding and Improving Workers’ Compensation Insurance Solutions
With organizations managing remote, in-person, and hybrid workforces, they are facing a whole new set of workers’ compensation challenges. Download our eBook to learn how to build a strong carrier-broker relationship, unpack the complexity of sales and distribution, enable workplace safety visits and training, and more!
Read more
Why choose Mphasis Silverline?
Mphasis Silverline is a top Salesforce partner with over 15 years of experience serving insurers. Our consultants specialize in financial services technology, and many come with first-hand experience working at insurance organizations.
In addition to our industry expertise, we also bring our technological expertise from over a thousand implementations on the Salesforce platform. With our cross-cloud expertise, as well as our knowledge regarding the broader insurance technology landscape, we’ll help recommend and design workers’ compensation insurance solutions that best fit your needs.
