MuleSoft Consulting Services
Connect your data and build a scalable integration strategy.
Enterprises use an average of 1,061 apps, but only 27% are integrated, causing siloed data and poor experiences.
MuleSoft’s iPaaS solution enables seamless integration, API management, and workflow automation, boosting operations, collaboration, and digital experiences.
Benefits of MuleSoft
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Better Customer Experience
- Unify all of your customer data, no matter where it lives, to create a 360-degree view
- Empower employees to deliver personalized experiences with the information they need, exactly when they need it
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Accelerated Delivery Time
- Leverage MuleSoft’s out-of-the-box connectors and accelerators to integrate systems faster
- Promote asset reusability with an API-led approach that frees up developer time and boosts productivity
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Scalable Integration Strategy
- Say goodbye to point-to-point integrations that break when your tech stack evolves
- Establish an API-led framework that’s flexible, resilient, and designed for growth
- Reduce the barrier to future integrations by investing in a strategic architecture today
Industry Specialization in Financial Services and Healthcare
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Building a better patient experience for healthcare
Healthcare organizations rely on a wide range of systems, from electronic medical records (EMRs) and electronic health records (EHRs) to practice management, billing, and claims platforms. MuleSoft creates a unified view of patient data across these systems, ensuring care teams have timely, accurate information to improve clinical outcomes and enhance patient satisfaction.
- Real-Time Integration: Consolidate data from disparate sources (EMRs, EHRs, claims, billing, etc.) for a comprehensive, 360-degree patient view
- HL7 and FHIR Support: Facilitate secure data exchange and interoperability with industry-standard protocols, ensuring HIPAA and HITRUST compliance
- Seamless Coordination: Streamline collaboration between providers and payers, reducing errors and improving administrative workflows
- Patient-Centric Care: Deliver a cohesive, patient-first experience that supports better care decisions, increased engagement, and higher satisfaction
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A complete customer profile for financial services
Financial institutions—from banks and credit unions to insurers and wealth managers—often rely on a complex mix of systems, including core banking platforms like Jack Henry or FIS, loan origination systems (LOS), agency management systems (AMS), Know Your Customer (KYC) solutions, and more. By integrating these critical applications with Salesforce (and other key systems) via MuleSoft, Mphasis Silverline helps you unlock a true 360-degree view of every customer.
- Unify Data for Customer 360: Centralize information from cores, LOS, AMS, KYC, and CRM systems to gain a comprehensive snapshot of each customer’s financial history, preferences, and interactions
- Enhance Cross-Selling and Upselling: Identify new opportunities by analyzing integrated data, driving higher revenue potential across multiple lines of business
- Improve Customer Experience: Equip service teams with real-time insights to provide faster resolutions, personalized recommendations, and proactive support
- Streamline Operations and Compliance: Automate back-end workflows, reduce manual intervention, and ensure secure data handling, even for high-compliance processes like KYC and AML
Global bank undergoes digital transformation with Salesforce and MuleSoft
This top-tier global bank struggled to deliver the experience they knew their partners, prospects, and customers deserved.
Mphasis Silverline helped the firm identify their primary pain points and vision, creating a roadmap that included an API-led integration strategy using MuleSoft. Ultimately, the client gained a real-time integration between Salesforce, Financial Services Cloud, nCino, and their FIS Core, allowing them to innovate with speed and have a 360-degree view of all customer actions in real-time.
Read the success story
Harnessing the Power of Data Cloud, MuleSoft, and Agentforce
You’ve seen the talk about Agentforce, now it’s time to see it in action. Here we show you an exciting demo of a financial services AI Agent, dive into how we made this all happen with Agentforce, Data Cloud, and MuleSoft, and help you understand the purpose, use cases, and integration of each tool.
Watch now
Why choose Mphasis Silverline?
As a top strategic MuleSoft partner, Mphasis Silverline brings deep industry expertise, Salesforce knowledge, and proven data best practices to every project.
We partner with you to:
- Provide complete, end-to-end data solutions — from strategy and advisory to data management, migration, and optimization, ensuring a secure, future-ready data landscape
- Connect your critical ancillary systems to other applications
- Launch fast and flexible digital experiences
- Future-proof your architecture with reusable APIs on top of your backend systems
- Adhere to rigorous data compliance and security demands with three layers of APIs for additional control
- Establish a Center for Enablement (C4E) and internally strengthen your solutions
