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Help & Training Top 5 Features of the Salesforce Summer ’15 Release
May is here, and with it the Salesforce Summer ‘15 Release. Here is a countdown of my top 5 favorite features: 5. Merge, Rename, or Delete Topics in Communities Community Admins can now merge, delete, or rename topics in...
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Help & Training The Pros and Cons of SSO with Salesforce Identity Connect
What is Salesforce Identity Connect? Salesforce Identity Connect is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Once installed, Salesforce users and Active Directory...
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Analytics Cloud Gain Valuable Insights with Salesforce Wave and the Usage Metrics Pilot
The usage metrics pilot announced by Salesforce in April of 2014 is a fire hose of data about the usage of the app in question. In our experience, the addition of Salesforce Wave to the mix greatly increases the utility of the...
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Help & Training 8 Tips for New Salesforce Consultants
Have you ever felt like you’re flailing out in space with nothing to ground you? When I first entered the world of consulting, I felt this way. Luckily, I had a great team of mentors at Silverline who have helped me...
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Silverline Apps CalendarAnything: Application Overview & Winter ’15 Features
CalendarAnything is an incredibly powerful, easy-to-use calendar app for Salesforce. With numerous customization options, CalendarAnything fits a variety of business needs. Our team is dedicated to helping our 85,000 customers...
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Communities How-to Create a Salesforce Community, No Custom Development Needed!
Our team is excited to announce that The WaterCooler, the premiere social intranet app for Salesforce, is now compatible with Salesforce Communities. Organizations are transforming the way they engage with employees, partners,...
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Salesforce News CalendarAnything New Release – Winter 2015!
You told us what you wanted, and we listened! Silverline is dedicated to keeping CalendarAnything the most customizable calendar app on the market and we always appreciate your suggestions. We’re happy to announce that...
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Communities 5 Steps to Building Communities that Thrive
Did you know that engaged customers in communities spend 19% more?1 Your clients want information at their fingertips – without having to pick up the phone or write an email. Portals and communities give them...
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Communities Want to Learn How to Build an Employee Community?
We here at Silverline are getting super excited for tomorrow's Salesforce World Tour event, happening right here in our hometown of New York City. If you haven't registered, yet - get on it! The team is really...
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Salesforce News How Cloud Computing Can Give Your Company a Competitive Advantage
Most people know that cloud computing exists, but do not have an understanding of the fundaments concepts that separate cloud computing versus traditional IT infrastructure, i.e., in house hosted. Gartner defines cloud...
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Communities 4 Things “I Wish I Knew Earlier” for a Branded Salesforce Community
Salesforce has given its customers a great deal of functionality with their Communities offerings. It brings external customers and partners into business process with some easy-to-use out of the box functionality. While out of...
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Communities 6 Ways Salesforce Communities Will Transform Your Business
Clients now expect 24/7 access to important information in a secure, responsive, mobile-friendly online environment. To provide constant coverage, your firm doesn’t need an around the clock service team. There is a...
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