The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 5 minutes
When we engage with new clients that are considering rolling out Salesforce for their users, we field tons of questions related to data. It’s one of the top concerns of users and executives alike – and it should be! It’s one of the most important aspects of planning for your implementation. When your users and management...
Reading time: 2 minutes
Alleviate stress from your day-to-day business operations by letting SalesforceIQ do the work for you. It automatically manages the details of your customer and prospect interaction. SalesforceIQ collects the information automatically logged from emails, calendar, marketing automation systems, and many other data sources. SalesforceIQ comes in two solutions: Inbox for Salesforce and Small Business...
Reading time: 2 minutes
Silverline has seen an influx of projects where clients require a strong custom mobile presence. This has led us to start looking at new web technologies and programming languages to achieve this. One language that has stood out to our team is ReactJS. ReactJS is a language developed by Facebook that helps with creating and...
Reading time: < 1 minute
CalendarAnything is the #1 calendar app on the AppExchange. It allows users to create robust Salesforce calendars from any standard or custom Salesforce object. CalendarAnything’s customizable design makes it a great fit for a variety of uses cases. The app’s intuitive approach to viewing date-oriented information increases user efficiency. It eliminates the need for external...
Reading time: < 1 minute
According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration...
Reading time: 3 minutes
Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and...
Reading time: 3 minutes
What is Salesforce Identity Connect? Salesforce Identity Connect is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Once installed, Salesforce users and Active Directory users can be synchronized, and steps can be taken to simplify or eliminate the Salesforce login process without compromising security. Pro: User Administration in Salesforce...
Reading time: 2 minutes
The usage metrics pilot announced by Salesforce in April of 2014 is a fire hose of data about the usage of the app in question. In our experience, the addition of Salesforce Wave to the mix greatly increases the utility of the data. The Wave analytics platform allows you to quickly analyze large datasets to glean...
Reading time: < 1 minute
CalendarAnything is an incredibly powerful, easy-to-use calendar app for Salesforce. With numerous customization options, CalendarAnything fits a variety of business needs. Our team is dedicated to helping our 85,000 customers utilize CalendarAnything. Click the video above to watch me demo CalendarAnything, including a deep dive into various use cases and customization options. Webinar highlights can be found at...
Reading time: < 1 minute
Our team is excited to announce that The WaterCooler, the premiere social intranet app for Salesforce, is now compatible with Salesforce Communities. Organizations are transforming the way they engage with employees, partners, and customers by implementing the Salesforce Community Cloud. Thanks to The WaterCooler, you can quickly realize the value of a Community.